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Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Avaya full-time for more than 8 years

Pros

work life balance, salary, flexibility

Cons

senior management clueless on their strategy

963 Other Employee Reviews for Avaya (View Most Recent)

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  1. 1 person found this helpful  

    Not good almost cost me everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Services Consultant  in  New York, NY
    Former Employee - Professional Services Consultant in New York, NY

    I worked at Avaya full-time for more than 3 years

    Pros

    Did not see any. Local management was interested in a takeover so they could cash out from previous investment. The all left and new management had to restart local branch. New management is excellent but it must be tough on her in NYC.

    Cons

    Did not enjoy experience. I came from Nortel and they did not beleive in selling the newest products they had. Old sales guys sold old gear and new apps sat on the shelf. Contact Center was not backed by management and they let it ride casuing many in CC sales to bale out. Loss of excellent people to other companies. Cause of heart attack from the stress and loss of short term memory. It was too much. No enjoyment. Many Nortel customer left on the side of the road. I now make extra cash cleaning up the customers they let slide.. Any WFO or Call Recording folks it is ripe for picking

    Advice to ManagementAdvice

    Get with the program, you are losing Marketshare. Some applications in CC area have a 16 week wait for install or admin work by professional services. No coverage on WFO, Contact Recording. recruiter are calling everywhere looking for help

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    I feel sorry for my friends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Architect  in  Westminster, CO
    Former Employee - Software Architect in Westminster, CO

    I worked at Avaya full-time for more than 10 years

    Pros

    Decent pay. Nice co-workers. Nice Building ;)

    Cons

    Slow but steady decay. Large debt. Politics took over. Constant experimentation with upper and middle management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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