Avaya

  www.avaya.com
  www.avaya.com
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A lot of pressure from management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Territory Account Manager in Miami, FL
Former Employee - Territory Account Manager in Miami, FL

I worked at Avaya full-time (more than 10 years)

Pros

Global company with great technologies

Cons

Not a fun place to work

Advice to ManagementAdvice

Listen to employees more

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1026 Other Employee Reviews for Avaya (View Most Recent)

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  1. 1 person found this helpful  

    Not good almost cost me everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Services Consultant in New York, NY
    Former Employee - Professional Services Consultant in New York, NY

    I worked at Avaya full-time (more than 3 years)

    Pros

    Did not see any. Local management was interested in a takeover so they could cash out from previous investment. The all left and new management had to restart local branch. New management is excellent but it must be tough on her in NYC.

    Cons

    Did not enjoy experience. I came from Nortel and they did not beleive in selling the newest products they had. Old sales guys sold old gear and new apps sat on the shelf. Contact Center was not backed by management and they let it ride casuing many in CC sales to bale out. Loss of excellent people to other companies. Cause of heart attack from the stress and loss of short term memory. It was too much. No enjoyment. Many Nortel customer left on the side of the road. I now make extra cash cleaning up the customers they let slide.. Any WFO or Call Recording folks it is ripe for picking

    Advice to ManagementAdvice

    Get with the program, you are losing Marketshare. Some applications in CC area have a 16 week wait for install or admin work by professional services. No coverage on WFO, Contact Recording. recruiter are calling everywhere looking for help

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Nortel Redux?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager
    Former Employee - Senior Manager

    I worked at Avaya full-time (more than 10 years)

    Pros

    Good people - mass exodus under way
    Good technologies/product set
    Solid market share; large installed base who will be making upgrade/rip & replace decisions

    Cons

    Uncertain future
    Short sighted senior management; VC/Owner driven
    Subjective performance review process; popularity contest rather than pay for performance
    Management by checklist...skip levels, check...all hands meeting, check...
    Once good compensation packages eroding by nickel and diming

    Advice to ManagementAdvice

    Take the rose colored glasses off. Pay attention to the employees...the ones who do the work, not the empire builders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Avaya

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