There are newer employer reviews for Avaya

1 person found this helpful

Territory Account Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Territory Account Manager in Allentown, PA
Former Employee - Territory Account Manager in Allentown, PA

I worked at Avaya full-time (less than a year)

Pros

good pay and benefits, company has lots of customers and name recognition

Cons

terrible management and company has $6 billion in debt

Advice to ManagementAdvice

If you hire a sales person give them a territory the same size as everyone else

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. 1 person found this helpful

    Directionless senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya

    Pros

    The people are good to work with and the products are technically excelelnt

    Cons

    Senior leadership seems to have no direction frequently changing direction or heading off in random directions to pursue the cool new thing.

    Many jobs are being outsourced to contractors meaning many experienced personnel are being let go.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    Nortel Redux?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager
    Former Employee - Senior Manager

    I worked at Avaya full-time (more than 10 years)

    Pros

    Good people - mass exodus under way
    Good technologies/product set
    Solid market share; large installed base who will be making upgrade/rip & replace decisions

    Cons

    Uncertain future
    Short sighted senior management; VC/Owner driven
    Subjective performance review process; popularity contest rather than pay for performance
    Management by checklist...skip levels, check...all hands meeting, check...
    Once good compensation packages eroding by nickel and diming

    Advice to ManagementAdvice

    Take the rose colored glasses off. Pay attention to the employees...the ones who do the work, not the empire builders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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