There are newer employer reviews for Avis Budget Group
There are newer employer reviews for Avis Budget Group

See Most Recent

Helpful (1)

Stressful Job and Low Pay

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - RSA in San Francisco, CA
Current Employee - RSA in San Francisco, CA

I have been working at Avis Budget Group

Doesn't Recommend
Approves of CEO
Doesn't Recommend
Approves of CEO

Pros

Good training program and helpful co-workers.

Cons

Managers push us for numbers; however, when we need their assistance their ignore us. If just began working for this company, forget about your personal life. You can't even stay home when you are sick, because they punish you for that. The job is very stressful and under paid.

Advice to Management

You have to help your RSA's when they ask you for help. You demand high numbers; however, the managers totally ignore us when problems arise. Don't try to motivate us with a chocolate or a movie ticket - that looks sooooooo cheap. Your RSAs are mature people, so treat them with respect.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (2)

    Very good company to work for!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tulsa, OK
    Current Employee - Customer Service Representative in Tulsa, OK

    I have been working at Avis Budget Group

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good work hours and a nice work environment. Management team is very fair and pleasant to work for. Overall solid company to work for.

    Cons

    Customer Service Representative job is taking phone calls for 8-10 hours a day and this can become very draining. But it comes with the nature of the position.


  2. Terrible Terrible Management, Unfair Commission Tiers

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rental Sales Agent in Orlando, FL
    Former Employee - Rental Sales Agent in Orlando, FL

    I worked at Avis Budget Group

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Meeting people from all over the world (airport location) Genuinly being able to have an effect on a persons vacation

    Cons

    -Large level of distrust between managment and employees (unlike any ive ever seen). -Budget has continually made it more and more difficult to make good money from commission by raising the commission tiers/thresholds and by forcing you to take the hit on unavoidable circumstances where you cannot sell. For example, at our location a large number of our customers were vacationers from Brazil. In the last year travel agencies in Brazil are trying to sell protection packages to their customers and keep them from purchasing Budgets, so they literally give them a copy of what our rental agreements look like with big circles around the add-ons and coverages saying DO NOT BUY THIS. So the deck is stacked against rental sales agents yet we still suffered for not be able to sell to them. Even worse if a customer prepays for an upgrade or add-ons over the phone or online, the rental agent has no opportunity to sell them, yet still takes the hit for the length of the rental even though theres nothing to sell. -Payroll Issues. Me and others frequently wouldnt get our checks on time, or they would be short and wed have to wait until the next check to be fully compensated. THIS IS PEOPLES LIVELYHOODS YOUR MESSING WITH HERE!! -Dealing with long lines of angry customers at times because Budget will "book" them a car online not knowing if they will even have it available at that date. (This is a underhanded sales tactic to "get you in the door")

    Advice to Management

    Make your employees happy and they will make your customers happy. Treat your employees like humans and they may stop being forced to treat your customers like nothing more than dollar signs.


There are newer employer reviews for Avis Budget Group
There are newer employer reviews for Avis Budget Group

See Most Recent

Work at Avis Budget Group? Share Your Experiences

Avis Budget Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.