Avis Budget Group

www.avisbudgetgroup.com
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There are newer employer reviews for Avis Budget Group

 

Avis Budget Hard Earned Money

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Rental Sales Agent in San Francisco, CA
Former Employee - Rental Sales Agent in San Francisco, CA

I worked at Avis Budget Group full-time (more than 5 years)

Pros

Lots of great commission opportunities through up sales. My location was union so if you have seniority could have great hours. Swing shift has the most amount of down time to do pretty much whatever at the same time they tend to make more money than the day shift. The slow period is the winter time so you can get a lot of time off during the holidays EXCEPT the days themselves (Christmas, Thanksgiving, New Years Eve/Day)

Cons

Everything starts out really well and nice then everything goes bad. They at first reward and recognize those that lead with high sales then the next thing is that you are labeled a cheater by your peers with lower sales. You deal with a lot of people from all over the world so if you process 10,000 contracts and one comes back complaining they didn't understand what the contract they signed meant you will be labeled a cheater. The management supports these claims and makes your working life very uncomfortable without any proof just off rumors. The management successfully created a split between all the employees. The agents that are older against the younger sales agents as well as top sellers against bottom sellers. The management tells the agents with seniority that the new people are there to take their jobs. They tell the new people when the union contract voting comes the senior agents only care about what they have and the young agents shouldn't get any time off. They also tell top sellers that its the "bottom feeders" that makes life hard at the company and they are the reason there are few cars to rent out which lowers your commission opportunities. They would fire them if they could but because of the union and the contract you cant be fired for low sales once you pass probation. They tell the so called "bottom feeders" the top performers are all cheating and ripping people off. They do this to weaken the power of the union and cause a rift between employees so there is no union unity. If your location doesn't hire much after they hire you or senior agents aren't retiring then you could end up with a bad work schedule for a long time. Shifts like graveyard, swing shifts where you don't get off work until after midnight. There is little to no advancement opportunities but at the same time if you are a top seller you can make more money than some of the managers so why move up. They publicly tell the entire location how much money top sellers take home which causes more rifts between employees as well as managers. I could imagine its hard to manage some people that make more money than them. The commission may be high and really good if you're a top seller but you're going to need that money to pay for the extremely high union dues and benefit package you are forced to pay because its a union job. There are employees that have worked for the company for over 30 years but yet still are at entry level positions.

Doesn't Recommend
Negative Outlook
No opinion of CEO

599 Other Employee Reviews for Avis Budget Group (View Most Recent)

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  1.  

    Manager Merry-Go-Round

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations/Sales Manager in Houston, TX
    Former Employee - Operations/Sales Manager in Houston, TX

    I worked at Avis Budget Group full-time (more than 3 years)

    Pros

    Company car, free gas, interacting with lots of people daily.

    Cons

    Long hours, always running, little room for advancement. You won't see your family! But, that is probably a matter of the city your work in. Houston churns managers and few stay. If you do, you get used to it, and love your coworkers, because they will be the only 'family' you see.

    Advice to ManagementAdvice

    Pay your managers as you do your rental sales agents! We train and coach them to make thousands of dollars in commissions, which we never see any of ( rather a tenth of annually).

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Worst run agency

    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group

    Pros

    Good prices for consumers on autos at some locations

    Cons

    The way they treat customers is the worst I have seen

    Advice to ManagementAdvice

    Training on how to deal with travelers that are already stressed

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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