There are newer employer reviews for Axcess Financial
There are newer employer reviews for Axcess Financial

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Helpful (1)

Great Corporate Internship

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Intern - Intern in Cincinnati, OH
Current Intern - Intern in Cincinnati, OH

I have been working at Axcess Financial as an intern (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Growing organization who will present you with career opportunities whenever possible!

Cons

Each department has it's own sub-culture and this can be both good and bad

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  1. Helpful (2)

    Insatiable.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Support in Cincinnati, OH
    Former Employee - IT Support in Cincinnati, OH

    I worked at Axcess Financial full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The IT worker bees are great workers, very intelligent and the team holds a great camaraderie.

    Cons

    The IT Management is insatiable, rude and disrespectful. They do not provide any direction and often roll out pilot-failed projects without notice. No documentation or notice is provided to the people who will be supporting the new systems and services they unveil. You are required to work a schedule where you can have up to 70 hours some weeks without notice. You are loaded with "projects" but no list of what takes priority or with no regard to your "real job" of managing a helpdesk ticket queue. The L1 team often works 10 hours or more a day with a horrendous lunch schedule (Get to work at 8, Lunch at 3 or 4pm for "COVERAGE") . In early 2012 they had an entire team leave in IT because of the management and expectations put on them. Nothing has changed and they are in the same place now, often with multiple people daily talking about how close they are to walking out. This all falls on deaf ears. If you bring it up with them, you get fired.

    Advice to Management

    Company Management: Develop a relationship with the IT Helpdesk directly and you will get a true guage of what works and what doesn't. IT Management is blowing smoke when you hear that "everything is great" and "all projects are on track".


  2. Helpful (3)

    Could have been great...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate in Cincinnati, OH
    Former Employee - Corporate in Cincinnati, OH

    I worked at Axcess Financial full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Axcess is a company which does many things that a large corporation does, but is small enough that you can be involved in those projects - a definite plus for your career. The pay is very fair and the benefits are decent. Nice building close to my house in a nice area with free parking.

    Cons

    It is a very toxic environment. An employee can go from well respected and valued to the scourge of the earth from day to day without ever knowing why. You live in constant fear of your job - either by management design (which is a stupid environment to create) or by management ineptitude. Mistakes are absolutely not allowed, so it ends up being a very stagnant culture where nobody is willing to step outside of the bare essentials of their job to improve anything.

    Advice to Management

    If they weren't so disconnected, I'd offer some. They live on a different planet.


There are newer employer reviews for Axcess Financial
There are newer employer reviews for Axcess Financial

See Most Recent

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