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Helpful (2)

Feels like a sweat shop too often

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Roanoke, VA
Current Employee - Customer Service Representative in Roanoke, VA
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at BB&T full-time (More than 3 years)

Pros

overtime is almost always available

Cons

Reduced breaks and lunches every day! Continuous emails are sent out telling everyone to work harder so we can attempt have our breaks and lunches restored. call center management states that we are understaffed, forecasters state that we are at max staff allowed, continously getting incorrect information from supervisors then get held accountable for there mistake. Always being told that things are "in the works" to get better but nothing has changed for months!

Advice to Management

check out your call centers and make some adjustments.

Other Employee Reviews for BB&T

  1. Helpful (1)

    Working att BB&T

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Specialist in Wilson, NC
    Current Employee - Systems Specialist in Wilson, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than 5 years)

    Pros

    Very well defined goals, practices and values. Take good care of the employees.

    Cons

    Normal Banking Industry delusional views of the world. too many duplication of functions in IT, mid-management too large.

    Advice to Management

    Keep trying to stay on the right track.


  2. Overall a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Systems Consultant in Raleigh, NC
    Current Employee - IT Systems Consultant in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BB&T full-time (More than 10 years)

    Pros

    Great benefits, flexibility in working hours in non customer facing jobs, in some jobs ability to work remotely

    Cons

    Some managers tend to micro manage experienced personal too much. Too much email that is not relative to company as whole is sent globally


There are newer employer reviews for BB&T
There are newer employer reviews for BB&T

See Most Recent

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