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1 person found this helpful  

Female-Dominated Workplace Where The Abuse Goes To The Top

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Collections Representative I in Lumberton, NC
Former Employee - Collections Representative I in Lumberton, NC

I worked at BB&T full-time (less than an year)

Pros

The starting salary was fair.
Employees are pretty sedentary, not a lot of moving is required -- if that is a pro.

Cons

I worked in Collections. With over 300 employees in my location -- and most of them female, workplace bullying was a HUGE issue and management did not care. BB&T does NOT respect diversity. Comments were constantly being made against homosexuals. During my training a woman from HR came and spoke with us, stating that our location has had problems with that kind of thing before and it would not be tolerated. BB&T also claims to have whistleblower protection but that means nothing! I was treated very badly by management after reporting hugely offensive comments that were allowed to be made and joked about. This is a competitive, female-dominated workplace and its extremely hostile -- not worth the salary whatsoever! Collections is also based in Lumberton, NC so that has a lot to do with the environment. I had 3 bosses, each more pretentious & unprofessional than the last. I ended up quitting. The supervisors are callous, bloated and the entire workplace is a huge joke. My time is worth more.

Doesn't Recommend

528 Other Employee Reviews for BB&T (View Most Recent)

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  1.  

    Overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Systems Consultant in Raleigh, NC
    Current Employee - IT Systems Consultant in Raleigh, NC

    I have been working at BB&T full-time (more than 10 years)

    Pros

    Great benefits, flexibility in working hours in non customer facing jobs, in some jobs ability to work remotely

    Cons

    Some managers tend to micro manage experienced personal too much. Too much email that is not relative to company as whole is sent globally

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Feels like a sweat shop too often

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Roanoke, VA
    Current Employee - Customer Service Representative in Roanoke, VA

    I have been working at BB&T full-time (more than 3 years)

    Pros

    overtime is almost always available

    Cons

    Reduced breaks and lunches every day! Continuous emails are sent out telling everyone to work harder so we can attempt have our breaks and lunches restored. call center management states that we are understaffed, forecasters state that we are at max staff allowed, continously getting incorrect information from supervisors then get held accountable for there mistake. Always being told that things are "in the works" to get better but nothing has changed for months!

    Advice to ManagementAdvice

    check out your call centers and make some adjustments.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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