BB&T

  www.bbt.com
  www.bbt.com
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2 people found this helpful  

Good company, but growing pains... politics, nepotism/cronyism in middle management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in DFW, TX
Current Employee - Anonymous Employee in DFW, TX

I have been working at BB&T full-time (more than 3 years)

Pros

Great people that are client facing, and for the most part everyone is pleasant to work with. Most people do what they need to do, and still embody the fact that the client is number one. Senior management from NC is very committed to Texas. Lots of growth opportunities, and additionally people who are client facing still "own" the relationship and it garners a lot of respect from clients. Also, for the commercial side, the segment ranges of deal size are very wide and thus you are not limited to certain sized deals.

Retail side has lots of fantastic people throughout the branches, and are second to none.

Cons

Middle management doesn't actively keep in tune with what their reports are doing, experiencing, or hold people accountable. Justice is one of the key values of BB&T, and it seems as though often the wrong people get promotions because of political pulls in certain regions and top producers are do not receive incentives commensurate with their production. It seems there is a large degree of cronyism in parts of the commercial bank because of tenure or relationship, and promotions are not always justified by actual production or behaviors congrument with long-term focused efforts.

Senior regional management seems to think that coaching to cross-selling report cards is an acceptable form of management, and has generally triumphed successful cross-selling more than closed aspects of revenue. Additionally, management does not hold under-performers accountable relative to their job grade, and inversely does not give enough appreciation to employees who go above and beyond the expectations.

Leadership Development Program graduates seem to be getting most of the opportunities in taking management or commercial entry level jobs.

Great bank, but has been a little / regional community bank that needs to start acting more like a big-boy bank in terms of holding officers accountable for their goals and performance.

Advice to ManagementAdvice

Senior management has a great strategic vision, and solid principled leadership. The problem is that certain regions have gotten "fat" as result of poor leadership from regional presidents and city executives. The majority of challenging decisions are being made by credit officers, and not by regional presidents or city executives in my experience in my own region. I think upper-level management would be well guided to ask more opinions of the FCLs, BSOs, RBs in the region to accurately evaluate the actual management abilities of CEs and RPs. I fear within the region I am an employee that significant regional leadership changes will be necessary, otherwise I do not see positive outcomes in the long-term. Great people, great with clients, but at risk due to lack of accountability and justice by middle management and regional leadership (my region).

Recommends
Negative Outlook
Approves of CEO

548 Other Employee Reviews for BB&T (View Most Recent)

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  1. 2 people found this helpful  

    BB&T Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Private Financial Advisor in Charlotte, NC
    Former Employee - Private Financial Advisor in Charlotte, NC

    I worked at BB&T full-time (more than an year)

    Pros

    An okay, semi-stable company - by perception. BB&T has done good job of hiding what is really going on, smoking mirrors. Only pro right now is they have good footprint.

    Cons

    Senior Management has been with company so long, going from small bank to large bank, that they lack skills or knowledge to take BB&T to next level. BB&T does not like to pay competitive salary and works hard not to pay due incentives. (except Sr. Mgt makes sure their pockets are full) Management pushes Hunt and Skin but swears they are relationship based bank, bologna. BB&T runs off Tier 1 employees and has more than their share of Tier 2 and 3. For some reason BB&T has stopped dancing with the one that brought them, getiing away from their knitting and actually going down roads that have already proved fatal to other peers.

    Advice to ManagementAdvice

    Retire and pass the torch.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Coworkers always willing to help.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Teller in Salem, VA
    Former Employee - Relationship Teller in Salem, VA

    I worked at BB&T full-time (more than 5 years)

    Pros

    The people you work with day to day and the clients.

    Cons

    Unless hired into management promotion opportunities are bleak. It seems positions are mostley filled from outside applicants.

    Advice to ManagementAdvice

    Look for talent from within more. There are many gems hidden within the branches.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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