BB&T

www.bbt.com
Profile Unclaimed
There are newer employer reviews for BB&T

 

Great company and people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Trainer in Virginia Beach, VA
Former Employee - Trainer in Virginia Beach, VA

I worked at BB&T full-time (more than 10 years)

Pros

Stable company, great coworkers, great benefits. Lots of career growth. Invests in employees.

Cons

technology is dated. this is a cost saving measure, but it hinders customer service

Advice to ManagementAdvice

the larger the company becomes, the less cohesive it is. There is not a unified theme or culture across the lines of business, although the company tauts that there is.

Recommends
Neutral Outlook
Approves of CEO

599 Other Employee Reviews for BB&T (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker
    Current Employee - Relationship Banker

    I have been working at BB&T full-time (less than a year)

    Pros

    Only pros are the base salary and branch hours

    Cons

    -Micro Managers
    -Sale pushers
    -Worse customer service I have ever seen
    -Managers don't care about you doing servicing all they care about is your numbers at the end of day
    -Clients are just numbers to them
    -Not enough staffing
    -No lunches at times
    -No sense of urgency takes forever to get any answers from a manager
    -You WILL be the managers assistant because they DO NOT feel like doing anything themselves other then going on "business calls"
    -Want you to speak with 10 people per day doesn't matter if you called 40 people that day.4-
    -Managers don't know how to do anything or manage their branches
    -Don't care about customer complaints at all

    I can go on and on

    Advice to ManagementAdvice

    Get managers that know what they are doing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    If you are fortunate enough to get hired here, don't ever leave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Atlanta, GA
    Current Employee - Teller in Atlanta, GA

    I have been working at BB&T part-time (more than a year)

    Pros

    BB&T knows how to take care of their employees. This bank pays better than any other and you get an incredible work/life balance. Many banks are notorious for giving tellers pitiful pay and then breathing down their necks for referrals-not here. They provide you with the proper training and compensate you beyond fairly. I've truly adopted another family working here.

    Cons

    Although this is more-so a con for clients rather than employees, the company is a little "behind the times". Slowly but surely they are rolling out new technology (envelope free ATM's, improvements to the mobile app) which will help the company keep up with the "big banks".

    Advice to ManagementAdvice

    Keep doing a great job caring about your employees. I have never worked for a company that goes so out of its way to ensure everyone within is well taken care of. This truly is a wonderful place to be.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for BB&T

Work at BB&T? Share Your Experiences

BB&T

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.