There are newer employer reviews for BCD Travel

Helpful (1)

They are a company that cares

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Travel Counselor in Jacksonville, FL
Former Employee - Senior Travel Counselor in Jacksonville, FL

I worked at BCD Travel full-time (more than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

I was able to work from home. They offer a lot of training

Cons

I did not have any cons

Advice to Management

They will always try to work with you

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  1. Helpful (2)

    One of the worst companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Travel Counselor in Atlanta, GA
    Former Employee - Senior Travel Counselor in Atlanta, GA

    I worked at BCD Travel full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Basic benefits, nothing different or better.

    Cons

    Very poor management, no communication with Team Leaders who in turn fail to advise agents.
    Favoritism abundant with Team Leaders. Time management sets unrealistic guidelines that don't allow agents to support inbound client phone calls properly. Agents are required to be at their desks and logging into all apps on their own time and if not signed into their phones at the second their shift starts they are punished for each SECOND they are late. (Employees are given a stop watch) All benefits and required paperwork must also be done on your own time. Lastly they pick and choose what expenses you get reimbursed on so if you work from home beware.

    Advice to Management

    Listen to your worker bees. They know what the clients expectations are and travel professionals.. not children in need of babysitters

  2. Helpful (1)

    Stable place to work with job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Atlanta, GA
    Current Employee - Business Analyst in Atlanta, GA

    I have been working at BCD Travel full-time (more than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company has been around a long time, doesnt take much to outperform others so job security is there. Pretty flexible with hours. Very large company, so advancement opportunities are there.

    Cons

    If you're good at your job, that is not to advance. Managment overlooks the wallflowers. Sometimes advancement seems to show favoritism. Pay is low compared to regional average.

    Advice to Management

    Need to be more proactive in rewarding good employees. Some managers need training on how to be less mico managers.

There are newer employer reviews for BCD Travel

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