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Helpful (3)

Needs Improvement from the management end.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Corporate Travel Counselor in Portland, OR
Current Employee - Corporate Travel Counselor in Portland, OR

I have been working at BCD Travel full-time (More than 10 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Work from home possibilties are good.

Cons

This company does not give out any type of bonus to it's agents.

The circle of excellence program is designed by management for mangement. Each year employees are nominated for this program, and get a trip to Mexico, about 70 - 80% are salaried employees who are choosen, very few of front line low payed employees get to attend.

Advice to Management

Ths COE program should be evenly split 50/50 not the current way of doing it!
Promote from within if possible.

There is a glass ceiling in this company. Hourly employees very rarly move into salaried positions.
Pay employees a bonus at the end of the year if the company is profitable.

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  1. Helpful (1)

    They are a company that cares

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Travel Counselor in Jacksonville, FL
    Former Employee - Senior Travel Counselor in Jacksonville, FL

    I worked at BCD Travel full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was able to work from home. They offer a lot of training

    Cons

    I did not have any cons

    Advice to Management

    They will always try to work with you


  2. Helpful (2)

    One of the worst companies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Travel Counselor in Atlanta, GA
    Former Employee - Senior Travel Counselor in Atlanta, GA

    I worked at BCD Travel full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Basic benefits, nothing different or better.

    Cons

    Very poor management, no communication with Team Leaders who in turn fail to advise agents.
    Favoritism abundant with Team Leaders. Time management sets unrealistic guidelines that don't allow agents to support inbound client phone calls properly. Agents are required to be at their desks and logging into all apps on their own time and if not signed into their phones at the second their shift starts they are punished for each SECOND they are late. (Employees are given a stop watch) All benefits and required paperwork must also be done on your own time. Lastly they pick and choose what expenses you get reimbursed on so if you work from home beware.

    Advice to Management

    Listen to your worker bees. They know what the clients expectations are and travel professionals.. not children in need of babysitters


There are newer employer reviews for BCD Travel
There are newer employer reviews for BCD Travel

See Most Recent

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