39 Employee Reviews (View Most Recent)

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Great company, bad pay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Member Consultant
Former Employee - Member Consultant

I worked at BECU full-time for more than a year

Pros

-4 weeks PTO
-ethical organization to work for
-great benefits

Cons

-no sick leave, any time you take off due to sickness is counted against your attendance
-sales goals are not achievable except by the select few who will get the "right" member to get more loans
-working Saturday's
-not enough staff, there is always a 30-60 minute wait daily
-high turnover
-very poor pay
-unless you have prior experience, it seems almost impossible to advance to a different position

Advice to ManagementAdvice

Compensate Member Consultants more competitively. They are the ones who bring in the members for the rest of the organization to have jobs. Restructure PTO to include sick leave that will not go against attendance. Hirer more staff and pay them better so they stay longer. Educate members that they can go to the branch nearest them for anything-they don't have to go to Everett or Tukwila to do a car loan, etc. Allow Member Consultants to grow into other positions on the back end.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for BECU

  1. 1 person found this helpful  

    Overworked and underpaid - lack of opportunity to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Member Solutions Consultant
    Current Employee - Member Solutions Consultant

    I have been working at BECU

    Pros

    Outside of the branch level, people seem to really enjoy working for the company. BECU does really care about it's members, and let us make the best decisions for the member. I've learned a lot about lending, loan origination, deceased accounts, small business, IRA's and many other aspects.

    Cons

    However, with all the above that I learned...we're not compensated for that. The role is EXTREMELY diverse and has a lot of responsibility wrapped all into one role. But to be extremely proficient takes literally years. Also, I can't reiterate enough, over worked and underpaid. Most branches are understaffed. Finally, goals leaned more towards sales without being "fully" compensated. I came from another FI where I cross sold way less products and services and made nearly 20k more a year.

    Advice to ManagementAdvice

    Simply put, reevaluate the pay structure for your consultants. When branch goals our ranging into the 10 plus million dollar range a year...compensate your employees proportionality to correlate with those goals. They would be happy to do it because BECU does have the best products and services, but maybe a little more focus needs to be made on the employees, as well as the member. Try to be more connected to what the role actually entails. Take an entire day and sit at a busy branch on a Friday during lunch...and take it all in.

    No opinion of CEO
  2.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BECU

    Pros

    Great compared to banks when it came to rates and service

    Cons

    Slow to change to meet competition

    Advice to ManagementAdvice

    Improve systems

    Recommends
    No opinion of CEO
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