39 Employee Reviews (View Most Recent)

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Lots of development opportunities early in career.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Professional  in  Tukwila, WA
Current Employee - Professional in Tukwila, WA

I have been working at BECU full-time for more than 10 years

Pros

Benefits, mission driven organization, development opportunities

Cons

Inconsistent management practices, culture change from organic growth to growth for the sake of growth

Advice to ManagementAdvice

Slow down and perfect the craft. .. Don't settle for good enough. Allow people more time

Recommends
Positive Outlook
Approves of CEO

Other Reviews for BECU

  1.  

    great compared to most workplaces but lots to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BECU full-time

    Pros

    Wonderful co-workers, great benefits and good pay, innovative company, excellent members we serve, nice bonus, strong brand recognition & products that help boost morale in the company, overall positive workplace culture.

    Cons

    Favoritism with promotions, understaffed on the front lines and back offices that wear staff thin with the heavy workload, management out of touch with their subordinates, out dated procedures for filling out member forms that slow down the job.

    Advice to ManagementAdvice

    I would add greater accountability measures to middle management. There is a lot of accountability for front line staff, almost too much, and I see Executive Management doing their part. The voice of middle management is out of touch and that is dragging down the company through the promotions that are made and coaching provided.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Overworked and too much emphasis on loan dollars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Consultant  in  Tacoma, WA
    Former Employee - Member Consultant in Tacoma, WA

    I worked at BECU full-time for more than a year

    Pros

    They have decent pay, good benefits, good training, generally friendly coworkers, and a tech savvy upper management who seem to genuinely care for their employees.

    Cons

    Too much pressure to sell loan products to every single member who walks in the door, loan goals are way to high to realistically meet, the amount of sick leave granted per year is laughable, and Neighbourhood Financial Centers are too few, and too far apart resulting in excessively long wait times for members. Inflexible management. Complicated, overly redundant systems, that increase inefficiency. Long hours, especially if a member comes in for a loan just before closing.

    Advice to ManagementAdvice

    1) Open more NFCs. 2) Stop putting so much emphasis on loan dollars and concentrate more on customer service. The loans will come, but having employees attempt to sell a loan to every single member who walks through the door, especially when they've been forced to wait forever just so they can get a cashiers check for rent and go about their busy day is both annoying to the member, and results in poor service. 3) Stop hiring former bank executives for upper management positions.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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