188 Employee Reviews (View Most Recent)

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Typical server position under a corporate Entity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Server  in  Temecula, CA
Former Employee - Server in Temecula, CA

I worked at BJ's Restaurants

Pros

Busy restaurant, widely known, decent food

Cons

Some members of management are better than others. Some are real good, and others are out of their depth. Morale and happiness depends on the management team.

Advice to ManagementAdvice

Employee morale has direct implications to customer service and satisfaction.

No opinion of CEO

Other Reviews for BJ's Restaurants

  1.  

    This place is like any other hi volume corporate restaurant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - To Go Counter  in  Houston, TX
    Former Employee - To Go Counter in Houston, TX

    I worked at BJ's Restaurants

    Pros

    The tips were fantastic, and the base pay is better than most restaurants.

    Cons

    Management only knows how to make the restaurant run smoothly during a rush. They know nothing of HR, and their interpersonal skills were lacking.

    Advice to ManagementAdvice

    Take an HR seminar.

    Doesn't Recommend
  2. 1 person found this helpful  

    Great atmosphere, hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Service Assistant  in  Gainesville, FL
    Former Employee - Service Assistant in Gainesville, FL

    I worked at BJ's Restaurants

    Pros

    Tips + wage = great pay for the position
    Great atmosphere
    Great people
    Constant moral efforts by upper management

    Cons

    Physically demanding: shifts can be as long as 14 hours in which you must constantly keep a brisk pace while carrying 5-20 lbs.
    Occasional upper management neglect: insufficient lunch breaks, false promises, unfairly distributed responsibilities and hours

    Advice to ManagementAdvice

    Spread the work out a little more fairly - servers get the most tips and hence take home the most amount of money but do the least amount of work.
    Do not, under any circumstances, under-staff shifts (ie: do not allow 1 service assistant to take care of the entire restaurant during the Saturday lunch rush).
    Do not promise something unless you will honor it - you will lose the confidence of your staff very quickly.

    No opinion of CEO
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