There are newer employer reviews for BJ's Restaurants
There are newer employer reviews for BJ's Restaurants

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High Expectations, Not Always a High Return

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server in West Covina, CA
Current Employee - Server in West Covina, CA

I have been working at BJ's Restaurants part-time (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

- High check averages (good for servers)
- 6 days of training for servers
- Walk home with your tips every night
- Easy to make friends with coworkers

Cons

- Extremely high expectations that cannot always be delivered
- Fast-paced, and very stressful during peak hours or when under-staffed
- High management relocation, hard to develop a strong relationship
- If you have lazy coworkers, there is a lot of slack to pick up
- Multiple managers giving conflicting directions
- Constantly changing menu and promotions, hard to keep up with
- Dealing with drunk/belligerent guests
- If the manager doesn't like you, your schedule can be undesirable
- No longer add gratuity to large parties (as of 3/2013)

Advice to Management

Develop a system to evaluate your best employees, recognize them, and offer more ways to develop hourly employees into management.

Keep employees accountable, don't keep around low performers.

reviews filtered by
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  1. Consistent work, but not enjoyable

    Current Employee - Service Assistant
    Current Employee - Service Assistant

    I have been working at BJ's Restaurants part-time (Less than a year)

    Pros

    Better pay to bussers then most resteraunts
    Lively place
    Always busy
    Most Co-workers were cool.

    Cons

    They hire the bare minimum employees, your often asked to work 2 shifts. The whole enviroment can be very stressful and chaotic, always seems like were running up a hill instead of maintaining a nice pace.

  2. It was a 5+ year old love and hate relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Folsom, CA
    Former Employee - Server in Folsom, CA

    I worked at BJ's Restaurants part-time (More than 5 years)

    Recommends
    Recommends

    Pros

    - good money for students
    - lots of work for those that desired it

    Cons

    - high manager turnover at my particular location
    - transitioned into a monotone company that required servers to have a dry interaction with customers
    - managers made exceptions to policy when customers would complain so you're on your own

There are newer employer reviews for BJ's Restaurants
There are newer employer reviews for BJ's Restaurants

See Most Recent

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