BJ's Restaurants

  www.bjsrestaurants.com
  www.bjsrestaurants.com
There are newer employer reviews for BJ's Restaurants

 

I'm a waitress at BJ's. I enjoy it a lot and the tips are worth the stress.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Waitress in Albuquerque, NM
Current Employee - Waitress in Albuquerque, NM

I have been working at BJ's Restaurants part-time (less than an year)

Pros

The employees are easy to get along with. The money is good for the amount of work you do.

Cons

Food will sometimes come out wrong or not in a timely matter which upsets your customers.
It's a very fast pace and demanding job. You will l feel very stressed out during a busy night/day.

Advice to ManagementAdvice

Make sure your employees aren't too stressed out or over worked, this will only burn them out.

Recommends
Neutral Outlook
Approves of CEO

218 Other Employee Reviews for BJ's Restaurants (View Most Recent)

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  1. 1 person found this helpful  

    Worst company ever to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in San Mateo, CA
    Former Employee - Manager in San Mateo, CA

    I worked at BJ's Restaurants full-time (more than an year)

    Pros

    Salary, team members, building, food

    Cons

    Culture, schedule, supervisor, hours, leadership team

    Advice to ManagementAdvice

    Be more considerate of peoples time. Do not require managers to work 60 plus hours a week.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Overall an okay company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in San Diego, CA
    Current Employee - Server in San Diego, CA

    I have been working at BJ's Restaurants part-time (more than 3 years)

    Pros

    Pros are closing shifts as a server leave you walking with good money

    Cons

    BJ's has secret shops but in order to score a 100% score the entire experience is scripted and very unnatural. Because you never know who is a secret shopper you must say this entire script for every single table and this often results in awkward communication, irritated customers, etc. The idea to monitor the employees at their jobs is good but it should be executed another way. Also there are multiple things the hosts and servers need to sell on so the customer feels like people are being redundant and pushy.

    Advice to ManagementAdvice

    Chill with all the points the employees need to hit on secret shops. Selling rewards cards, seasonal beer/other beverage, appetizer, and asking for their selections in initial greet is a lot. Let the server feel out if the guests need all these at once instead of having them give a no, no, no, no, then feel irritated and annoyed.

    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for BJ's Restaurants

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