BJ's Restaurants

  www.bjsrestaurants.com
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175 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

Overall an okay company

Server (Current Employee) San Diego, CA

ProsPros are closing shifts as a server leave you walking with good money

ConsBJ's has secret shops but in order to score a 100% score the entire experience is scripted and very unnatural. Because you never know who is a secret shopper you must say this entire script for every single table and this often results in awkward communication, irritated customers, etc. The idea to monitor the employees at their jobs is good but it should be executed another way. Also there are multiple things the hosts and servers need to sell on so the customer feels like people are being redundant and pushy.

Advice to Senior ManagementChill with all the points the employees need to hit on secret shops. Selling rewards cards, seasonal beer/other beverage, appetizer, and asking for their selections in initial greet is a lot. Let the server feel out if the guests need all these at once instead of having them give a no, no, no, no, then feel irritated and annoyed.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not bad..

    Server Assistant (Former Employee) Austin, TX

    I worked at BJ's Restaurants part-time for less than a year


    Pros: Fun to work and keep busy Cons: Feel annoying by the manager No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good company to work for

    Anonymous Employee (Former Employee)

    I worked at BJ's Restaurants full-time for more than 8 years


    Pros: Company has great potential to be #1 in casual dining. Cons: Growing too fast to keep up. On an operational level this can… Advice to Senior Management: Listen to your people. Learn how to see through the fast talking good… – I'm optimistic about the outlook for this company… More
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