There are newer employer reviews for BJ's Restaurants
There are newer employer reviews for BJ's Restaurants

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Helpful (2)

It's been open for two months and I've worked there since the beginning.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Server in Orange, CA
Current Employee - Server in Orange, CA

I have been working at BJ's Restaurants part-time (Less than a year)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

The staff's friendly and the managers are nice. They also have really good food.

Cons

The tips average 10% no matter what you do, sometimes worse than that to nothing at all. The cutting and breaking is terrible and chaotic, the managers get stressed too easily, the kitchen is really slow, and it just doesn't seem like anyone knows what they're doing and we, the servers, get blamed and tipped badly for it, and we're already getting bad tips because half the customers don't understand a good tip from a bad one. I feel like a robot and the guests probably think so too with our introduction and "steps of service"

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  1. Overall an okay company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Diego, CA
    Current Employee - Server in San Diego, CA

    I have been working at BJ's Restaurants part-time (More than 3 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Pros are closing shifts as a server leave you walking with good money

    Cons

    BJ's has secret shops but in order to score a 100% score the entire experience is scripted and very unnatural. Because you never know who is a secret shopper you must say this entire script for every single table and this often results in awkward communication, irritated customers, etc. The idea to monitor the employees at their jobs is good but it should be executed another way. Also there are multiple things the hosts and servers need to sell on so the customer feels like people are being redundant and pushy.

    Advice to Management

    Chill with all the points the employees need to hit on secret shops. Selling rewards cards, seasonal beer/other beverage, appetizer, and asking for their selections in initial greet is a lot. Let the server feel out if the guests need all these at once instead of having them give a no, no, no, no, then feel irritated and annoyed.


  2. Not bad..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Assistant in Austin, TX
    Former Employee - Server Assistant in Austin, TX

    I worked at BJ's Restaurants part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun to work and keep busy

    Cons

    Feel annoying by the manager


There are newer employer reviews for BJ's Restaurants
There are newer employer reviews for BJ's Restaurants

See Most Recent

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