BJ's Restaurants

  www.bjsrestaurants.com
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185 Employee Reviews (View Most Recent)

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BJ's Restaurant

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Manager  in  San Jose, CA
Current Employee - Manager in San Jose, CA

Pros

It is a company that does a lot of great things in the communities that it operates and you do feel really proud to work there. Senior management is excellent and there are a lot of resources and people to reach out to if you have questions or concerns with just about anything. The restaurant is high volume so you definitely stay very busy and the people you work with are great too. I have really only had one bad experience with collegues and or upper management and for the most part the senior leadership is very competent.

Cons

The befefits package is horrible and the bonuses when you first start at the manager level are weighted towards customer surveys. So even though you are directed to always drive sales the reality is you can be a financially succesfull restaurant but you may not see a great bonus. Also, the bonus structure has the management at the top in a constant struggle with the people at the bottom as far as staffing needs and other issues that effect financials because the top bonus more off of the bottom line. Expect to work about 60 hours a week and work from home as well to finish administrative tasks that you are not given time to finish while at work. There is also a disconnect between senior leadership and the operations level as far as company culture and living the culture. BJ's has a great mission statement and excellent senior leadership but more often then not you feel as though your voice is not heard. Creativity and innovation are not what seems to be valued. We often say that we want to be a top 100 places to work but i don't believe that the environment can produce that. 60 hour work weeks, working from home, very little vacation pay, only 4-5 sick day a year, etc., etc.

Advice to ManagementAdvice

It can be a great place to work but you definitely need to have thick skin. For every time you are recognizd for doing something well you are told how horrible ten other things are. It is a good company that is trying to be great but I just don't think we know how to get there.

Other reviews for BJ's Restaurants

  1.  

    Delivery Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Driver  in  San Jose, CA
    Former Employee - Driver in San Jose, CA

    Pros

    Good pay for delivery drivers if you consider that you hardly do any deliveries but when you do you get 10% of the bill and tip

    Cons

    You end up working extra 15 mins you don't get paid for every shift. People were hired on looks rather than actual ability.

    Advice to ManagementAdvice

    Make sure servers tip down, especially those that are incompetent and have their work done by other employers such as drivers.

    Recommends
    No opinion of CEO
  2.  

    BJ;s is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Awesome management!
    Friendly staff makes for a great work environment and great customer experience!
    Very accommodating when time off is needed.
    Switching shifts is never a problem

    Cons

    Lots of drama because it can be like going back to high school.
    Many employees means you can get lost in the shuffle sometimes

    Advice to ManagementAdvice

    I think that there are some managers that could be nicer as well as more understanding and listen to what the employees have to say.

    Recommends
    Approves of CEO
There are newer employer reviews for BJ's Restaurants.

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