There are newer employer reviews for BJ's Restaurants

 

Great Management Team

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Driver  in  Irvine, CA
Current Employee - Driver in Irvine, CA

I have been working at BJ's Restaurants part-time for less than a year

Pros

Excellent views on how to treat both customers and employees. Management does everything they can to make everyone happy.

Atmosphere is great, the people BJ's hires are happy to work there and hardly ever complain about having to be at work.

Cons

Sometimes management will go a little overboard on making everyone happy. Giving customer's free food when they really didn't need to, or not doing anything about employees that consistently call out an hour before their shift starts.

Because of the way the computer systems work, you need a manager to do anything outside of a regular order. Sometimes management can get drowned in employees asking for assistance to get something done.

Advice to ManagementAdvice

Keep what you're doing, but grow a little more back-bone. Learn that sometimes it is appropriate to say no to both employees and customers.

Recommends
Neutral Outlook
Disapproves of CEO

200 Other Employee Reviews for BJ's Restaurants (View Most Recent)

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  1.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Baton Rouge, LA
    Former Employee - Server in Baton Rouge, LA

    I worked at BJ's Restaurants full-time for more than 3 years

    Pros

    Cash Tips, flexible schedules, friendly co workers.

    Cons

    long hours, crappy clientele, high turn-over thus servers are not very good

    Advice to ManagementAdvice

    Work more with employees when training instead of putting them in front of a computers for several hours.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Server, Food Runner, Takeout

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Roseville, CA
    Current Employee - Server in Roseville, CA

    I have been working at BJ's Restaurants part-time for more than a year

    Pros

    good money for the hours. set your own outline for scheduling. It was my first server job and i moved up the positions to server relatively quickly. Good job for a college student, but definitely not a career.

    Cons

    not a great training program, lazy coworkers, lazy managers, management worried about sales numbers, not customer experience. Long hours sometimes if you have certain shifts. Took away auto-gratuity on large parties, screws over servers on tips.

    Advice to ManagementAdvice

    Put back on auto-gratuity for large parties. better your trainer program. Hire less lazy managers and coworkers. Managers work way too long every shift, relates to their poor performance.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for BJ's Restaurants

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