BJ's Restaurants

www.bjsrestaurants.com
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There are newer employer reviews for BJ's Restaurants

1 person found this helpful  

Server, Food Runner, Takeout

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server in Roseville, CA
Current Employee - Server in Roseville, CA

I have been working at BJ's Restaurants part-time (more than a year)

Pros

good money for the hours. set your own outline for scheduling. It was my first server job and i moved up the positions to server relatively quickly. Good job for a college student, but definitely not a career.

Cons

not a great training program, lazy coworkers, lazy managers, management worried about sales numbers, not customer experience. Long hours sometimes if you have certain shifts. Took away auto-gratuity on large parties, screws over servers on tips.

Advice to ManagementAdvice

Put back on auto-gratuity for large parties. better your trainer program. Hire less lazy managers and coworkers. Managers work way too long every shift, relates to their poor performance.

Recommends
Neutral Outlook
No opinion of CEO

239 Other Employee Reviews for BJ's Restaurants (View Most Recent)

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  1. 2 people found this helpful  

    Never any room to move up, managers take advantage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Santa Rosa, CA
    Former Employee - Server in Santa Rosa, CA

    I worked at BJ's Restaurants full-time (more than a year)

    Pros

    -Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered
    -Got a lot of friends from co-workers
    -best general manager ever, he chose the second best manager I've ever had (reason for two stars not one)

    Cons

    -Uncaring co-workers
    -too many complaints all the time
    -terrible customer service reviews ALL THE TIME
    -kitchen never seems to have it together when needed
    -too many managers, promotes too much micromanaging
    -no room to improve yourself or voice your own ideas
    -company will make anyone who is able to suck up enough a manager, instead of hard working individuals who get passed up
    -lower managers (newer ones especially) think they are above the rules and are EXTREMELY hypocritical

    Advice to ManagementAdvice

    you need to start hiring people who actually care about giving people hospitable service, not just ones that care about their bottom line. Also, after a manager is placed in a position, it would be nice to have the servers, bussers, take out, and bartenders rate them before they stick around for good. sometimes, you get extreme lemons and it makes people, like me, walk out in the middle of the shift because they are being disrespectful to me in front of my teammates.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    high volume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Bartender, Server
    Current Employee - Bartender, Server

    I have been working at BJ's Restaurants full-time (more than 5 years)

    Pros

    fast money, easy to learn there. good environment to work in

    Cons

    High rate on management turnover. management team rarely consider employee comments

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for BJ's Restaurants

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