BJ's Wholesale Club
3.0 of 5 234 reviews
www.bjs.com Westborough, MA 5000+ Employees

234 Employee Reviews (View Most Recent)

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3 people found this helpful  

Great place to work, at least at my location!!!

Membership Services Representative (Current Employee)
Riverhead, NY

ProsBirthday pay, time-and-a-half, double-time, free membership for employee and 4 other people, flexible scheduling, accommodating, great coworkers (mostly), decent health benefits for full-time employees, holiday pay, management appreciative of employees, annual Christmas party (can't wait) with gifts for employees and our children, STAR Reward program where employees receive a certificate of excellence and $300 gift certificate reward, tuition assistance/reimbursement, 7-minute leeway for punch clock (scheduled to be in at 11, punch in at 11:07 and still be paid from 11:00), room for advancement either within the same club (if position is available) or transferable to another club, etc!

ConsSome of the customers can be extremely rude, trial memberships are offered too often, bringing in more undesirable, dishonest members.
More accommodating to new members as opposed to members that have been shopping at BJ's for 15 years under the same membership number.

Advice to Senior ManagementTrial offers should be cut back to once a year, and more money saving options should be available to renewing annual members, rewarding them for their loyalty. Keeping our current members happy would entice new members to stick with one membership longer. As for advice in improving club performance at team member/management level- I'm not sure I have any advice because I have nothing negative to say towards management! If you do the job your hired for (or payed to do) to the best of your ability-- they treat you the way you deserve to be treated! Simple as that! Some employees don't seem to understand that each shift, early/opening, mid and closing/late, consists of a TEAM of people, and if someone doesn't show up or contribute then it effects the TEAM as a whole!

Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    very poor management and training

    Asset Protection Days (Current Employee)
    Cumming, GA

    I have been working at BJ's Wholesale Club full-time for more than 5 years


    Pros: benefits days off and vacation Cons: poor management training and non experienced mgt. Advice to Senior Management: better training treat like a wholesale club not a retail place… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Part-time is best

    Food Demonstrator (Former Employee)
    Revere, MA

    I worked at BJ's Wholesale Club part-time for less than a year


    Pros: Part time shifts are great. I really loved working there on the weekends, it was an active position and helping the members were great.… Cons: Supervisors and Managers are not properly trained to manage associates, some can be bullies. I witnessed a general manager berate entire team on the floor… Advice to Senior Management: Cutting down on the associates shifts to make it look like your operating costs are low, really hurt the members experience. … No, I would not recommend this company to a friend More
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