BMO Financial Group

  www.bmo.com
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443 Employee Reviews (View Most Recent)

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Overworked and Underpaid - Wage not commensurate with responsibilities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative

Pros

Great intro to the company and interactive teller training... all downhill from there

Cons

Understaffed
Have to work unpaid overtime often
Penny-pinching organization
Miserable Branch Mgr and Asst Branch Mgr and FSMs - just like tellers they too are overworked and realize it's a dead-end job

Advice to ManagementAdvice

If you invest in people in retail banking you will actually realize your goals to be the top bank in Canada. However cutting tellers (who make as low as 25k a year full time) and the dismal pay only means you have constant turnover - which in turn frustrates your precious customers. After 3 months with BMO I was the most tenured teller!

I now sell cars and it's night and day.. Really there are a million jobs that pay 2x more and don't have half the stress.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other reviews for BMO Financial Group

  1.  

    competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Toronto, ON (Canada)
    Current Employee - Senior Manager in Toronto, ON (Canada)

    Pros

    opportunity for varied experiences
    stock option/Mid term incentive pay for Senior Managers and Directors

    Cons

    new initiatives/projects are paralyzed by processes

    Advice to ManagementAdvice

    better/less subjective talent management is required

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Overall Job Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Lachine, QC (Canada)
    Current Employee - Customer Service Representative in Lachine, QC (Canada)

    Pros

    An employer that really has the clients' interests at heart. They really care about delivering a good customer service and do everything to help the people coming into the branches.

    Cons

    Management doesn't care about the employees.

    Advice to ManagementAdvice

    Pay a little more attention to the employees' needs

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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