125 Employee Reviews (View Most Recent)

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Former M&I

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Universal Banker
Former Employee - Universal Banker

I worked at BMO Harris Bank N.A. full-time for more than a year

Pros

great mid level management, all the BMs DMs and MMs I encountered were friendly and encouraged career growth.

Cons

lacked devotion to the customers, M&I cared a lot more about customers, BMO a lot more about revenue. Encouraged to push lending to generate revenue, even when it didn't make sense for the customers. Extremely poor conversion from M&I to BMO, a lot of negative customer impact and still undergoing backlash due to lack of communication with customers about changes.

Advice to ManagementAdvice

training program needs overhaul, might have already come from BMO since I left. also incentivize customer satisfaction over sales, stop neglecting the depression-era generation by pushing lending so much over deposits, they are the largest demographic of your customer base.

Recommends
Negative Outlook
Disapproves of CEO

Other Reviews for BMO Harris Bank N.A.

  1.  

    Good Benefits...but lacks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative
    Current Employee - Service Representative

    I have been working at BMO Harris Bank N.A. full-time for more than a year

    Pros

    Good Benefits. Vacation, good medical coverage, sick days.

    Cons

    I don't want to say all BMO Harris Banks are bad to work at, because I am sure they are not. Management just wants numbers to be made and nothing else matters. Very hard to be promoted.

    Advice to ManagementAdvice

    Promote within. Communication with employees about daily and quarterly expectations.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Excellent!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMO Harris Bank N.A.

    Pros

    Professional, caring company, great work environment, flexible with hours

    Cons

    sometimes you are pushed to sell or recommend products

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