BMO Harris Bank

  www.bmoharris.com
  www.bmoharris.com
There are newer employer reviews for BMO Harris Bank

 

Meh

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Bank Teller in Rockford, IL
Current Employee - Bank Teller in Rockford, IL

I have been working at BMO Harris Bank part-time (more than an year)

Pros

The company takes really great care of it's employees if they like you... or if you can SELL SELL SELL, I should say... Otherwise you're out of luck..

Cons

Their technology and computer programs are very outdated. Definitely not user friendly...

Recommends
Positive Outlook

166 Other Employee Reviews for BMO Harris Bank (View Most Recent)

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  1. 2 people found this helpful  

    Use to be wonderful, everyone hates it now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Telebanker in Buffalo Grove, IL
    Current Employee - Customer Service Telebanker in Buffalo Grove, IL

    I have been working at BMO Harris Bank full-time (more than 10 years)

    Pros

    Good hourly pay. Great co workers

    Cons

    Since it merged with M&I, employees are forced to work mandatory overtimes, weekends, shorter lunch periods.These overtimes use to be voluntary. They closed the Rockford call center and put them all out of work. They now have laid off Buffalo Grove Call cntr staff members...and now hold times are too long.....squeezing as much out of whoever is left. The moral is at its lowest level in fifteen years.You are responsible for upsells and closed book dollars, yet you have no control over the close of a sale. Your generated referral is passed to another unknown agent who you have to hope will call the customer back and close your sale....if you dont book they put you on probation or fire you. How can you be responsible for closed book dollars when you dont actually do the closing???Remaining employees are hoping to get laid off b/c severance for the others was not too bad. Really hate it here. Dont they realize that great customer service comes from happy employees....and the layoffs were done after their highest quarter earnings yets. Money grubbin bank!

    Advice to ManagementAdvice

    Mid managers are fine, they are all under same pressures. It is the new upper level mgmt and vp's that are killing this once use to be wonderful place to work.

    Negative Outlook
  2. 1 person found this helpful  

    No longer what it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pesonal Banker in Chicago, IL
    Former Employee - Pesonal Banker in Chicago, IL

    I worked at BMO Harris Bank full-time (more than 3 years)

    Pros

    Good people in retail branches

    Cons

    Change in management emphasis is now on sale and not customer service. Looking for bankers with used car salesman mentality. Feedback given through micro management.

    Advice to ManagementAdvice

    Figure out what you want to be

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for BMO Harris Bank

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