There are newer employer reviews for BMW of SF

 

A good but challenging opportunity.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Service Valet/Porter in San Francisco, CA
Former Employee - Service Valet/Porter in San Francisco, CA

I worked at BMW of SF full-time (more than 3 years)

Pros

The prestige of working with BMW, comprehensive medical coverage, and the initial warmth of the company are great. If you are a complete novice, you will learn alot about auto maintenance.

Cons

The company would like to say its culture encourages inter-employee cooperation, but the way it conducts business doesn't. In order to preserve its bottom line, everyone is rushed to get the job done. Further, service is made to look incompetent when sales or phone personnel are not on the same page regarding what can and can't be done.

Advice to ManagementAdvice

It would be great to have transparency and communication between all the company's verticals so that promises aren't made to customers that can't be kept. Value the contributions of the little guy-- valets and carwash guys seem to get overlooked. Adopt a company culture where there is wiggle room in the hectic schedule so that "I'm too busy" becomes, "sure, I can help you out with that question."

Recommends
Neutral Outlook

4 Other Employee Reviews for BMW of SF (View Most Recent)

Sort: Rating Date
  1.  

    good chance to make money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA

    I worked at BMW of SF

    Pros

    Small family oriented company culture. Good pay and benefits. Management always willing to listen.

    Cons

    Long hours. Some of the customers can really drive you crazy with their demands.

    Advice to ManagementAdvice

    Understand when you've got good employees and what you need to do to keep them.

    Recommends
  2.  

    Needs better structure

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMW of SF full-time

    Pros

    Management tries to do their best with improving processes, however, things tend to get scattered and unorganized. Benefits are decent; competitive if you compare to other dealerships. HR Department is kind and approachable. I feel the HR Manager holds down the office the best. And definitely there are opportunities for growth if you really show top work ethic and reliability.

    Cons

    LOTS of employee turnover... but then again that is the nature of the auto industry. Salaries aren't great. And internal processes tend to get confusing.

    Advice to ManagementAdvice

    Try to encourage more performance improvement programs. Some phenomenal employees have left that some customers depended on.

There are newer employer reviews for BMW of SF

Work at BMW of SF? Share Your Experiences

BMW of SF

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.