BS&A Software

  www.bsasoftware.com
  www.bsasoftware.com
There are newer employer reviews for BS&A Software

1 person found this helpful  

Very satisfying place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Software Support in Bath, MI
Current Employee - Software Support in Bath, MI

I have been working at BS&A Software

Pros

From top to bottom the owners/management have grown the business at a steady and manageable pace. They have always been pro-active and not re-active to company growth. This has allowed the company to maintain it's high level of customer support and satisfaction, while continually growing year after year.

There are many pluses, including a relaxed work environment, casual yet professional. Excellent benefits; including health, dental, and vision. Regular reviews that let employees know where they stand, and come with bonuses tied to performance. A great 401k with company matching, plus an extra profit sharing contribution to your 401k at years end. Impromptu Friday cookouts, a pop machine, and a theater style popcorn popper round out just some of the perks.

A family feel and comfortable work environment give BS&A a huge edge over many places I have worked in the past. Walk past an owner in the hallway you're as likely to stop for a short chat as your are your cube-mates.

Cons

Communication within the company has improved, but can sometimes still be lacking. While it's getting better, it will still need a little work as the company continues to grow within, and outside of Michigan. While you will almost always know what's going on in your immediate area of responsibility, sometimes communication between areas could use a little boost.

Advice to ManagementAdvice

Keep doing what you're doing, and keep working your plan. So far, it seems to be working. Keep listening to your employees (some more than others), and keep the ship heading in right direction.

Recommends
Approves of CEO

27 Other Employee Reviews for BS&A Software (View Most Recent)

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  1.  

    Very rewarding Experience that has allowed me to grow as a professional and still allow my family to come first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Support in Bath, MI
    Current Employee - Software Support in Bath, MI

    I have been working at BS&A Software

    Pros

    BS&A allowed me to be a part time employee and work around my children's schedules. "The customer comes first" is not just a saying at BS&A. We are never told our calls take too long or we need to hard sell our Financial Applications.

    If you work hard you will be successful, not just because you showed effort but for the quality of the work delivered and for your performance. Therefore, if you are a hard working individual that is knowledgeable & effective in your job you will be successful at BS&A.

    I never imagined that I would work for a company that could be flexible in time off, generous in pay grades, benefits, bonuses and still care about the customer. Do we work hard? Yes we do. Do we work through our lunches? Yes we do when our call vloume is high, but we do it for our customers not because we are told we have to. We care about our customers as if they were our own family and we work hard for them and our co-workers who are working just as hard to take support calls.

    Cons

    Supervision of new employees, we have not always followed up to make sure new employees are giving the quality of work we expect.

    There should be more than just one person in the immediate Department monitoring to see if a new person is doing a good job. Some prefer to think everything is fine.

    Project Management and having a process in place has been a struggle as well. We have taken a lot of steps of the last couple of years to correct this but as we grow I believe there needs to be better planning in these areas.

    Advice to ManagementAdvice

    Communication - we need to remember we are no longer a small company and everyone knows everything that is happening. We need to communicate better as a company, as we continue to grow and expand. As we grow we are more conscientious of this and have begun to make strides in this area, but I still feel we can make improvements.

    We need documentation for all Departments to follow a guideline so we are more efficient when utilizing our resources.

    Recommends
    Approves of CEO
  2.  

    Great family to be a part of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Support in Bath, MI
    Current Employee - IT Support in Bath, MI

    I have been working at BS&A Software

    Pros

    I have worked for BS&A for almost four years now and have found many advantages to working here. It's a great work atmosphere, casual yet professional. There is never a lack of resources here, both personnel and equipment are always available when needed. They make sure you have the resources to succeed. Management is very supportive of personal and professional development. Pay is completely preformanced based and provide their employee's top notch benefits.

    Cons

    I would have to say location is the biggest con. It is conveniently located off of I-69 which makes it easy to get to. But, if you want to go out to eat you have a 10 to 15 minute drive each way. There could also be some improvement on the new employee training. It has been getting a lot better but their is still room for improvement.

    Recommends
    Approves of CEO
There are newer employer reviews for BS&A Software

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