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BT Global Services

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Consultant  in  Irving, TX
Current Employee - Consultant in Irving, TX

I have been working at BT full-time for more than a year

Pros

The company is struggling in the US market. Their focus is network and manged services. Generous vacation policy, In line with Europe in terms of vacation allowance. fixed line services in the UK performance consistency give BT a lot of financial flexibility to enter and grow market precense. Big focus in APAC region.

Cons

significant cost cutting. poor emphasis on customer services. low employee moral. US and Canada is stuggling. losing lots of talent.

Advice to ManagementAdvice

listen to employees. Decisions are coming from over seas wth no regard to customer impact.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

337 Other Employee Reviews for BT (View Most Recent)

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  1.  

    BT Americas, ie. Red Headed Step Child

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA

    I have been working at BT

    Pros

    Great place to work, IF you're in the right department...under the right management...and not looking for career growth.

    Cons

    Horrible place to work if you are in the wrong department...no matter what management you fall under. I saw BT let most of it's talented employees walk out the door just so bonuses and annual numbers could be met.

    Advice to ManagementAdvice

    Get it together. Be more selective of senior management candidates. Numbers are important but they don't run a business, the employee's do.

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Support  in  Saint Petersburg, FL
    Current Employee - Technical Support in Saint Petersburg, FL

    I have been working at BT

    Pros

    great benefits, great co-workers, nice facilities, decent pay, much flexibility. company car, perks, gift cards, rather close to the neighborhood, fiendly atmosphere, company picnics

    Cons

    no room for advancement, poor management decision making, no employee communication. team leaders know very little and sometimes a lot less than employees under them,

    Advice to ManagementAdvice

    treat employees fairly if you want them to stay in the company. also give more perks to employees for them not to leave for better comapnies

    Doesn't Recommend
    Disapproves of CEO
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