There are newer employer reviews for Backcountry.com

1 person found this helpful  

Great company with passionate people.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Park City, UT
Current Employee - Anonymous Employee in Park City, UT

I have been working at Backcountry.com full-time (more than an year)

Pros

Exciting challenges for both seasoned vets and those new to their career. Colleagues are passionate about their role and some outdoor sport. Powder mornings are great, Payday BBQ's allow you to meet people in other groups that you may not have met before. The discount is awesome! I've been here a year and I haven't met a "jerk" yet.

Cons

The company is in a stage where it is defining itself. Its past the start up phase but not yet a "big boy". It struggles to grow and add processes while keeping the fun start-up like culture. The level of accountability is higher than in previous years leading to many who worked here just for the discount to depart.

Advice to ManagementAdvice

Improve communication by explaining the why behind a decision. Be transparent whether the news is good or bad. Ditch the internal blogs and directly email the company.

Recommends
Positive Outlook
Approves of CEO

89 Other Employee Reviews for Backcountry.com (View Most Recent)

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  1. 2 people found this helpful  

    A company divided

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in West Valley City, UT
    Former Employee - Anonymous Employee in West Valley City, UT

    I worked at Backcountry.com full-time (more than an year)

    Pros

    Awesome employee discount, pay is decent to start

    Cons

    There is a major rift between the warehouse "blue collar" workers and the customer service/IT "white collar" workers, at least, that's how it was when I worked there from '06-'07. Hopefully things have changed.
    Also, the evaluation system used for warehouse employee raises is biased and ridiculous (you can never "exceed expectations" according to management, even if you really did that quarter and have the numbers to prove it). It was a 12 cent raise back then, I think, per quarter, assuming you "did good".

    Advice to ManagementAdvice

    Just because some of your workers don't have an education beyond 12th grade, doesn't mean you get to treat all of them like children. Wake up.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Where is Backcountry going?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Backcountry.com full-time (more than 5 years)

    Pros

    Great industry discounts and they encouraged employees to get out and play.

    Cons

    Little to no direction from management, especially upper management. Poor communication to employees and the decisions makers are stretched to thin.

    Advice to ManagementAdvice

    Invest into the people, communicate, and deliver goals clearly to employees. Less talk and more doing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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