Baker Hughes

  www.bakerhughes.com
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IT is so tightly centralized that it is counterproductive.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - MWD Operator
Current Employee - MWD Operator

Pros

Its in the energy sector. The pay & benefits are decent.

Cons

In general, uncertainly of continued employment due to energy price fluctuations. Specifically, the only input the supervisor / coordinator gets is from the Lead Tech onsite. Therefore, if you work for a good guy its great, but if you work for a back-stabber you will be the scapegoat for every problem that pops up.

Plenty of press releases at the corporate level but only a trickle of feedback from supervisory management. The field people need a few administrator privileges to fix minor problems without being completely dependent on the IT department. I've utilized the local computer shop to fix hardware problems rather than send it an IT department that requires weeks to fix and return a computer.

It is unclear if senior management understands how lack of voice and data connectivity hampers ability to solve problems in the field.

Advice to ManagementAdvice

Revamp the IT department and make it more user-friendly. SOLV hold times are horrible & some support technicians don't seem to understand software problems. The field people need a few administrator privileges to fix minor problems without being completely dependent on the IT department. I've utilized the local computer shop to fix hardware problems rather than send it an IT department that requires weeks to fix and return a computer.

It is unclear if senior management understands how lack of voice and data connectivity hampers ability to solve problems in the field.

No opinion of CEO

Other reviews for Baker Hughes

  1.  

    Baker Hughes, an alright place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager  in  Houston, TX
    Current Employee - Project Manager in Houston, TX

    Pros

    The People. BHI is full of great people. The technical talent here is second to none. I have met and worked with numerous engineers and scientist who are top notch and enjoyable to work with. I have built friendship, and have found almost everyone enjoyable to work with.

    Cons

    The pay is marginal at best. They think they can have top notch people and services for marginal costs.

    Advice to ManagementAdvice

    This is the time to focus on technology and continue to build and strength our technology.

    Recommends
    Disapproves of CEO
  2. 1 person found this helpful  

    Great company to work for....if you have the experience and education.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Electro Mechanical Tech  in  Broussard, LA
    Former Employee - Electro Mechanical Tech in Broussard, LA

    Pros

    The benefits at Baker Hughes are about the same as any other fortune 500 company. I worked for the INTEQ division, so I can only review them. They offer insurance, 401K, etc, just like any other reputable company, but they actually have quarter meetings, with any employees who can attend, and hold Q & A about the plans an benefits. They are very helpful at explaining the way their benefit packages work. This is great, because many older and ill-financially sounded, employees do not understand their benefits, and BHI does a great job getting the info out.

    Cons

    Not much room to advanced, unless you have a degree. If you're a tech, you'll always be one. When I worked there, there were three levels for a technician to advance through. Each one depends on how well you know your job, and the equipments. I've seen people who should have been a level 3 Tech w/ 5yrs of experience, but the supervisor does not believe this employee was worthy yet. It was said that he did not won't the employee to move up, because then he would have to find another reliable candidate to take his spot.

    Word of advice, get at least a 4yr degree in Engineering or Technology if you plan on working on the technical side of this industry.

    Advice to ManagementAdvice

    Do more auditing, to make sure employees are given fair chance to advanced through career ladder.

    Recommends
    No opinion of CEO
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