There are newer employer reviews for Baker & Taylor

 

System Support Specialist

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Systems Support Specialist in Commerce, GA
Current Employee - Systems Support Specialist in Commerce, GA

I have been working at Baker & Taylor full-time (more than an year)

Pros

Great work environment, great people!

Cons

Management isn't the best - in this department; opportunities for advancement are only in the corporate office and they don't pay relocation fees

Advice to ManagementAdvice

Please consider leadership and compensation

Recommends
Negative Outlook
No opinion of CEO

50 Other Employee Reviews for Baker & Taylor (View Most Recent)

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  1. 1 person found this helpful  

    Very Smart cxompany

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Dallas, TX
    Current Employee - Regional Manager in Dallas, TX

    I have been working at Baker & Taylor full-time (more than 5 years)

    Pros

    Work enviornment, Leadership, some opportunities

    Cons

    Low pay on base salarys

    Advice to ManagementAdvice

    Great Leadership in place for Baker & Taylor

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    Corporate America at Its Worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Baker & Taylor full-time (more than 3 years)

    Pros

    The pay was reasonable and benefits met with industry standard. I can also say that workers in other departments seemed to be very happy and their teams were much closer than mine, so it would seem that job satisfaction depends on the department you are in and leadership of the team.

    Cons

    Nepotism, secrecy and little opportunity for advancement. I worked here through the economic downturn and experienced two different leadership regimes as a result. I never thought I'd miss the first until I experienced the second. The first was very inflexible and old-school in their approach, but they were good people at heart, maybe a little too jaded. Working for them was boring, but consistent.

    The second group was inexperienced, sophomoric and highly unprofessional in their leadership approach. It felt more like high school than a place of business. Neither regime understood technology well enough to lead technologists of any discipline, and both were too prideful to defer to the specialists they had on staff in matters concerning their specialties. I felt very isolated most of the time because it was made clear that my intellectual contributions weren't welcomed.

    The environment was ruled by fear and the effect was palpable. So much so that after a friend of mine visited to meet with upper management, when I saw him next he said, "That place is toxic, and you can feel it right you walk in the door. It definitely starts from the top."

    Advice to ManagementAdvice

    It makes no sense at all to seek out the best fit for a job and then undermine their contributions or belittle their efforts. When you hire people who specialize in an area of importance to your goals, defer to their judgement. Promote more leaders and less managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Baker & Taylor

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