There are newer employer reviews for Bandwidth
There are newer employer reviews for Bandwidth

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Helpful (2)

Great company, job so-so.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Executive in Cary, NC
Current Employee - Account Executive in Cary, NC

I have been working at Bandwidth

Approves of CEO
Approves of CEO

Pros

Great benefits package, especially if you have a family. CEO is inspirational. Lots of healthy competition. HR department goes out of their way to help spruce up the work environment with celebrations, good food, etc. Monthly award ceremonies are good at lifting spirits. Long lunch breaks in place to encourage employees to work out or play sports helps break up the day.

Cons

Mid level management doesn't really lead or manage; at times talk down to employees. Lots of systems not in sync for effective communication between departments. The job itself is rather mundane. No real system of training in place, and zero sales training for what is a sales job.

Advice to Management

Have real training systems in place for when people start. Also, have some ongoing training to have employees feel vested in their work. Be more respectful of employees.

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  1. Helpful (2)

    Good place to work if you are willing to work hard and compete with your peers.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cary, NC
    Current Employee - Anonymous Employee in Cary, NC

    I have been working at Bandwidth

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Internal growth opportunities (due to external growth) and a very strong work hard, play hard environment. Each day the company allows employees to participate in an intramural program consisting of about every sport under the sun. The founders cycle and exercise during lunch, so they have not been selfish about letting other employees, even the lowest levels do the same. The company is family friendly. There are lots of people with young kids.

    Cons

    It is a small company with small teams. The work load can be very heavy at times, and that means long hours. They are staffed very lightly compared to what I've seen in other roles. So when someone leaves or is promoted to another group it really impacts everyone else. Also, many of the operations roles take the brunt of customer complaints / issues. And finally, I'd say that systems and tools are lacking to what they should be. I understand they are being developed, but they are sorely needed.

    Advice to Management

    Better systems and tools for customers and operations.

  2. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bandwidth full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture and values, fun products to work on, great health and wellness program, good benefits

    Cons

    Not really a con but more of a comment - things move very fast and change is constant. You have to be flexible in order to keep up. Communication could also be better from management and across departments.

    Advice to Management

    Be more proactive about discussing career goals and trajectory with employees. Other than that, keep up the fun work environment.

There are newer employer reviews for Bandwidth
There are newer employer reviews for Bandwidth

See Most Recent

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