Banfield Pet Hospital

  www.banfield.com
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236 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

5 people found this helpful  

Burnout central

Veterinarian (Current Employee)

Pros1. Vets & techs that really do care about animals
2. Able to change hospitals if you have to move to another state

Cons1. Too much pressure from upper management to focus on money/average patient charge all the time. You are always getting yelled at about it and can be written up if you don't 'upsell' enough.
2. Trying to squeeze in too many pets everyday. This directly leads to rushed visits, too much stress on all the staff, owners getting upset because they have long waits, leaving late almost every night so your personal family life suffers, and most importantly poor quality of medicine because you only get time for a few mins with each pet
3. Too much staff turnover due to the stress and lack of support
4. Hospitals are only shut 2 days a year, for Xmas and Thanksgiving, so you will have to work on most holidays/weekends and are probably going to miss a lot of important family events.
5. You are expected to just smile and take verbal abuse from clients. Management cares way more about not upsetting a client, even if they are wrong or being unreasonable, than they do about you or how that drags down the staffs morale.

Advice to Senior ManagementMaybe if this company didn't have such a large number of managers to support (waaay too top-heavy) based off the work of the vets and techs then it wouldn't need to hound the poor staff making the money to keep making more & more all the time to pay for all these extra people. Not to mention these 'management' types get paid way more, get all the holidays off & really don't contribute much. Time to trim the fat from this company if it wants to survive!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Candy salesmen who use fear and hucksterism to separate clients from their money.

    Associate Veterinarian (Former Employee)

    I worked at Banfield Pet Hospital part-time


    Pros: The day ends and everyone clears out: no overtime. Cons: Managers know nothing about veterinary medicine. Veterinary supervisors are third-rate vets who will pick on your medicine if your gross isn't enough. Their software… Advice to Senior Management: You may as well stick with Banfield--at least you're contained… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Make no mistake. Banfield is a big box retailer, not a true veterinary practice.

    Manager (Current Employee)

    I have been working at Banfield Pet Hospital full-time for more than 5 years


    Pros: Get to work with animals, good benefits package, mobility to… Cons: Upper management has passion only for money, not pets, not people. Most of them have recently migrated from other retail and food industry positions.… Advice to Senior Management: Don't just say you care about your associates - treat people better. Stop being so reactive and freaking out every time a trend turns… No, I would not recommend this company to a friend More
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