Banfield Pet Hospital
2.6 of 5 230 reviews
www.banfield.com Portland, OR 5000+ Employees

230 Employee Reviews (View Most Recent)

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5 people found this helpful  

Burnout central

Veterinarian (Current Employee)

Pros1. Vets & techs that really do care about animals
2. Able to change hospitals if you have to move to another state

Cons1. Too much pressure from upper management to focus on money/average patient charge all the time. You are always getting yelled at about it and can be written up if you don't 'upsell' enough.
2. Trying to squeeze in too many pets everyday. This directly leads to rushed visits, too much stress on all the staff, owners getting upset because they have long waits, leaving late almost every night so your personal family life suffers, and most importantly poor quality of medicine because you only get time for a few mins with each pet
3. Too much staff turnover due to the stress and lack of support
4. Hospitals are only shut 2 days a year, for Xmas and Thanksgiving, so you will have to work on most holidays/weekends and are probably going to miss a lot of important family events.
5. You are expected to just smile and take verbal abuse from clients. Management cares way more about not upsetting a client, even if they are wrong or being unreasonable, than they do about you or how that drags down the staffs morale.

Advice to Senior ManagementMaybe if this company didn't have such a large number of managers to support (waaay too top-heavy) based off the work of the vets and techs then it wouldn't need to hound the poor staff making the money to keep making more & more all the time to pay for all these extra people. Not to mention these 'management' types get paid way more, get all the holidays off & really don't contribute much. Time to trim the fat from this company if it wants to survive!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Unique culture

    Analyst (Current Employee)

    I have been working at Banfield Pet Hospital full-time for more than a year


    Pros: Benefits are great-free optimum wellness plan, discounted Mars candy, onsite… Cons: Location is a bit out of the way, really have to… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    5 people found this helpful  

    Should be called Starbucks Pet Hospital

    Veterinarian (Current Employee)

    I have been working at Banfield Pet Hospital full-time for more than 3 years


    Pros: Benefits are good, lots of locations Cons: Long hours, little recognition, poor leadership from regional level up who have no idea of what happens in veterinary hospitals, huge influx of leaders from… Advice to Senior Management: Realize that the glowing 5 star ratings from Portland are planted by the corporate recruiting and media… No, I would not recommend this company to a friend More
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