There are newer employer reviews for Bank Mutual

1 person found this helpful  

Overall good work experience and atmosphere, but Senior Management leaves much to be desired

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Teller Supervisor
Current Employee - Teller Supervisor

I have been working at Bank Mutual

Pros

Wonderful co-workers, fair pay, minimal commute (several locations to choose from), hours, opportunity for personal and professional enrichment and ability to make more money by selling products.

Cons

Upper management and marketing teams have the reputation for appearing and acting inexperienced and unprofessional. Although good management exists within the company, it can be rare to find. The Bank itself appears to work behind-the-times and although this approach makes it comfortable for long-standing customers, it does not work well to produce profitable results for new and/or younger clients.

Advice to ManagementAdvice

Listen to your Teller staff and listen well. They are on the front lines and see trends you do not.

Recommends
No opinion of CEO

10 Other Employee Reviews for Bank Mutual (View Most Recent)

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  1. 1 person found this helpful  

    It's not the worst bank in the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Staff Member
    Current Employee - Staff Member

    I have been working at Bank Mutual

    Pros

    It's a start and a foot in the door to the banking industry.

    Cons

    The marketing and marketing department could be much better. For a bank of it's size no one has heard of Bank Mutual, yet management expects you to hit sales goals with practically no assistance or backing from the company. The bank is doing old school banking in a new school world. and expects 'us' (the staff) to try and keep up with the bigger more well known banks that offer better products and better advertising/marketing.

    Advice to ManagementAdvice

    Try to look at what the other banks are doing and mimic their success. Do more advertising!

    Doesn't Recommend
    Disapproves of CEO
  2.  

    A foot in the door, but not much else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank Mutual

    Pros

    Bank Mutual gives someone wanting to start a career a chance at the opportunity to use their training program to start to develop basic work place skills. There is a new incentive plan that allows even new employees to have some success with completing sales. The branch level teller work is stable, low stress, and with a consistent schedule you can actually plan a life around.

    Cons

    There is a complete lack of perception of the target market. The bank claims to be targeting generation Y, yet does nothing to create products or services for said demographic. The marketing department does little to no marketing and is completely baffled by even some of the smallest requests. Perhaps an investment in a color printer, unibind machine, and common sense would help when a 10 page informational packet is requested.

    My branch was directed to create a marketing plan, the branch not the marketing dept is supposed to make the plan. Our guidance on creating a plan was; checking, loans, cross sell, annuities. buzz words and products were listed, not actual guidance or assistance or any sort of help.

    A demand to produce and zero guidance or support characterizes the corporate office of Bank Mutual.

    Advice to ManagementAdvice

    Clean up your upper management team, its completely unrealistic to expect branches with zero resources (lack of marketing, adequate personnel e.g. personal bankers, training in business banking, effective commercial bankers.)

    You come up with ideas, but have zero follow through or ways of actually completing them.

    No opinion of CEO
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