Bank of America Merchant Services

  merchant.bankofamerica.com
  merchant.bankofamerica.com
There are newer employer reviews for Bank of America Merchant Services

 

Great company, strong brand, good commitment to employee wellness

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Support in Charlotte, NC
Current Employee - Sales Support in Charlotte, NC

I have been working at Bank of America Merchant Services full-time (more than an year)

Pros

Salary, entrepreneurial culture, very little politics, commitment to work/life balance

Cons

strong competition and industry future uncertain

Advice to ManagementAdvice

internally - keep doing what you're doing, externally - keep looking at how the market/industry is changing

Recommends
Neutral Outlook
Approves of CEO

48 Other Employee Reviews for Bank of America Merchant Services (View Most Recent)

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  1. 1 person found this helpful  

    worse management ever!!! !!! !!!! !!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America Merchant Services full-time

    Pros

    can't think of any! !!! !!

    Cons

    really bad managers! They are called managers but they do not know anything about managing others. Very hostile working environment! Felt like working with wolves, getting stubbed on your back anytime...
    No communication to employees.. everything is secrecy!!

    Advice to ManagementAdvice

    Train your managers before promoting them to managers. Make people use their emails to communicate to each other.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America Merchant Services full-time

    Pros

    Good flexibility, product stands behind a big brand, immediate support over the phone is pretty good when you don't know something

    Cons

    Incentive plan changed for 2012 and is TERRIBLE, the big brand (B of A) has a bad reputation, competitive benefits, they say it's a growing industry but it's being put out of business by more innovative products (like Square), the pressure is cut-throat, they will nickel and dime you whenever

    Advice to ManagementAdvice

    get rid of crappy managers. They're the ones holding the reps back!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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