6353 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Great company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Teller Operations Specialist  in  Silver Spring, MD
Former Employee - Teller Operations Specialist in Silver Spring, MD

I worked at Bank of America

Pros

Opportunities for advancement.
They have the best software in the market, making work very easy and user friendly.
It is a good, strong company that invests lots of money in their R&D and in their software.

Cons

It's hard to transfer between departments. The compensation could be better compared to credt unions but you can negotiate a substantial amount if you are skilled at it. You get to deal with many angry customers. They are rigid about how they measure performance so you end up sounding robotic when talking to customers.

Advice to ManagementAdvice

Allow employees to transfer to other departments without relying on manager's for complete evaluation. When an employee is good managers can stand in the way of advancement.

Recommends
Approves of CEO

Other Reviews for Bank of America

  1.  

    Bank of America is a solid company that will be around for centuries.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Banking Center Manager  in  Houston, TX
    Current Employee - Banking Center Manager in Houston, TX

    I have been working at Bank of America

    Pros

    The best reason to work for B of A would have to be the benefits. 3 months maternity leave Male or Female, 4 weeks off vacation anually as a manager are two of the great benefits as a Banking Center Manager.

    Cons

    The Salary is not what you could earn at some of the competitors. Realistically, Bank of America is a very safe place to work now-a-days considering the economic conditions we face.

    Advice to ManagementAdvice

    Advice for senior management would be to always recognize your associates. Make sure you always let your associates know where they stand, good or bad.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Bank of America has lost its way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - AVP, Change Management Consultant  in  Providence, RI
    Former Employee - AVP, Change Management Consultant in Providence, RI

    I worked at Bank of America

    Pros

    Benefits are a la carte, you can tailor your benefits package to suit your needs. There is room to grow professionally if you are willing to make a lateral move to other departments within Bank of America. Ethnic and racial diversity are considered a strength at Bank of America. Interdepartmental teams and temporary assignments outside of your department are available and give employees exposure to different roles, responsibilites and jobs within Bank of America. Normally there is work schedule flexibility, employees can work staggered hours with associates starting between 6:30 and 9:30 am .Positions that have no direct customer contact can take advantage of working at home on a temporary basis.

    Cons

    Management tactics can be draconian, there is little to no management support, employee intimidation is rampant. Managers often encourage anonymous tattling as a means of controlling employees and an excuse to give negative feedback. Fourth quarter work reviews are not written and are often used to set up an employee for demotion or firing. Bank of America portrays a corporate culture that doesn't exist and a work ethic that is not practiced by their management. BoA sinply doesn 't live up to their credo. Racism can and does occur and can be overt at times.
    One of the worst practices is encouraging employees to 'fudge' figures to make a department look good. Career development consists of being told what position is available to you. There is no consideration of the employees skills and talents. Management 'force fits' you into a position or role that you may have no training, skills or desire to perform. This is done regardless of your stated career goals and objectives. Bank of America has no desire to truly develop employee talent.

    Advice to ManagementAdvice

    Get involved, give employees someone to go to when they are having problems within the department.

    Employees are routinely intimidated by management into giving good rscores to supervisors and managers on 360 feedback. Hire an outside consultant to conduct and tabulate the 360 survey, this will give a higher degree of confidence that an employee's anonimity is protected and will promote greater honesty.

    Exit interview employees when they leave, you might learn something!

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Bank of America.

Worked for Bank of America? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.