There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

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Sales and Service Specialist

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales and Service Specialist in Kingston, NY
Current Employee - Sales and Service Specialist in Kingston, NY

I have been working at Bank of America full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Gain vital experience in sales. Good training that is actually taken seriously. Upper management seems to have a plan for each associates career based on their skills and career goals. The company is working very hard to improve reputation damage received during financial crisis and former leadership.

Cons

Ability to solve problems for some products from the banking center can be limited. Bad press constantly plagues us. Moving across channels can be difficult...ie: from retail baking to wealth management.

Advice to Management

Continue working to improve reputation, continue managing the margins.

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  1. Good place to work, politics are messier than anywhere else I've been

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Vice President in Chicago, IL
    Current Employee - Vice President in Chicago, IL

    I have been working at Bank of America full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Internal mobility opportunities are available.

    Cons

    Salaries are somewhat low at BofA.

    Advice to Management

    No advice at this time.


  2. Helpful (1)

    Wonderful people to work with and an overall good company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Concord, CA
    Current Employee - Senior Customer Service Representative in Concord, CA

    I have been working at Bank of America full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good pay, fun co-workers, great company spirit with quarterly "town hall meetings", if company meets annual goals bonuses are given, many charity programs and fundraisers are held through the company, many volunteer opportunities.

    Cons

    The biggest con of working for bank of america is the minimal raises that are given. Raises are only given once a year (unless promotes) and rage from 1%-5% and each manager is given an amount that they can give to their team so if you are not performing at the top then your raise is usually only a few cents.


There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

See Most Recent

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