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There are newer employer reviews for Bank of America

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Mortgage Loan Officer job with Bank of America

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Mortgage Loan Officer in Plano, TX
Current Employee - Mortgage Loan Officer in Plano, TX

I have been working at Bank of America full-time (More than 5 years)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

I get a continuous source of customers calling in to do their mortgage loan. The payout per loan is more than fair.

Cons

Customer service/fulfillment, the loan processing and underwriting, is understaffed. Processing quality and turn times are a problem

Advice to Management

Continue with intensive training for the loan processors and consider giving them an incentive to complete their work on a timely and quality basis.

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  1. Good Employer with great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Bank of America full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Information sharing is extensive Great corporate culture

    Cons

    Pay gaps, career pathing could be better


  2. Great company, terrible job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Utica, NY
    Former Employee - Customer Service Representative in Utica, NY

    I worked at Bank of America full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Potential to make a lot of money if you perform well. A great deal of support from managers and even executives. Good benefits. Worked around my college schedule and offered reimbursement for any degree sought.

    Cons

    People are mean. Customer service is a terrible field and you get abused everyday. A lot of pressure to get customers off the phone quickly.

    Advice to Management

    Allow for more internal growth based on merit. Keep rewarding success, its a great incentive for a difficult business to work in.


There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

See Most Recent

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