There are newer employer reviews for Bank of America

1 person found this helpful  

No room for advancement

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Plano, TX
Former Employee - Customer Service Representative in Plano, TX

I worked at Bank of America full-time for more than a year

Pros

benefits, nice people, volunteering, pay is ok,

Cons

schedules, lack of training, poor management, very difficult to get out of customer service if you want to progress in the company, no recognition

Doesn't Recommend
Neutral Outlook
No opinion of CEO

6603 Other Employee Reviews for Bank of America (View Most Recent)

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  1.  

    Sweat shop mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Test Engineer  in  Plano, TX
    Former Employee - Software Test Engineer in Plano, TX

    I worked at Bank of America full-time for more than a year

    Pros

    Decent starting wages, nice working environent.

    Cons

    Management micromangement of employees, lack of advancement for women

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    A lot of kool-aid, but not so much competence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive  in  Boston, MA
    Current Employee - Executive in Boston, MA

    I have been working at Bank of America full-time for more than 8 years

    Pros

    Generally nice people, decent compensation. Most support functions operate fairly well.

    Cons

    Mid to high-level management (excepting much of C-suite) is sub-par, provincial and inbred. There is a lot of time spent on internal jockeying and competition. While this is typical in large FIs, it seems worse here.
    HR is a problem. While it has gotten slightly better, the role of HR as the "secret police" within BAC tends to do more harm than good. They help create an atmosphere that is tense in an unproductive way while not being good at the blocking and tackling of the normal HR function.

    Advice to ManagementAdvice

    Upgrade management talent overall. Downgrade further the power and influence of HR.

    Recommends
    Positive Outlook
    Approves of CEO
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