There are newer employer reviews for Bank of America

 

Ok place to work....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Associate Operations Representative in College Park, GA
Former Employee - Associate Operations Representative in College Park, GA

I worked at Bank of America full-time (less than an year)

Pros

Established company. Great discounts. Good benefits.

Cons

I worked in the 6000 Feldwood Road location. It was like high school. We were trained decently, but not there were too many loopholes and every other week there was an error in how we were previously trained which made us have to go back in and retrain. There were so many weird little "do-and don'ts". There were no career advancements.

Advice to ManagementAdvice

You really should re-evaluate the training processes and who you hire for Lead and Management roles. The Retail Payment Services division was not properly trained and/or staffed and some of the leads were to into telling their personal business and what they own and drove than to lead and direct staff in a postive way. The Manager was rarely around and even when approached with issues, they were ignored.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

6768 Other Employee Reviews for Bank of America (View Most Recent)

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  1. 1 person found this helpful  

    Micromanagement at its finest!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Atlanta, GA
    Current Employee - Senior Account Manager in Atlanta, GA

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    Awesome training system in place, BOA employees are some of the best trained in the industry.
    Great benefits package and access to EAP that really work.

    Cons

    The management staff believes in micromanaging you. If you aren't performing in the top 95% look forward to constant emails and meetings with your supervisor. Their system for improving performance is counter productive because they spend so much time sending emails and taking you away from your job that you miss opportunities for improvement.

    Zero work/life balance. They make you work 2 late nights during the weekend and 2 Saturdays a month. Forget about picking up a part time job, it won't be possible. Other activities like attending your child's after school functions may be difficult as well. They really invade your entire life.

    Advice to ManagementAdvice

    Stop rushing success, allow employees to get adjusted to their role, familiar with the duties of the job before pressuring them about performance only a week or two out of training.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    No room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Plano, TX
    Former Employee - Customer Service Representative in Plano, TX

    I worked at Bank of America full-time (more than an year)

    Pros

    benefits, nice people, volunteering, pay is ok,

    Cons

    schedules, lack of training, poor management, very difficult to get out of customer service if you want to progress in the company, no recognition

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Bank of America

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