There are newer employer reviews for Bank of America

 

Ok place to work....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Associate Operations Representative in College Park, GA
Former Employee - Associate Operations Representative in College Park, GA

I worked at Bank of America full-time (less than an year)

Pros

Established company. Great discounts. Good benefits.

Cons

I worked in the 6000 Feldwood Road location. It was like high school. We were trained decently, but not there were too many loopholes and every other week there was an error in how we were previously trained which made us have to go back in and retrain. There were so many weird little "do-and don'ts". There were no career advancements.

Advice to ManagementAdvice

You really should re-evaluate the training processes and who you hire for Lead and Management roles. The Retail Payment Services division was not properly trained and/or staffed and some of the leads were to into telling their personal business and what they own and drove than to lead and direct staff in a postive way. The Manager was rarely around and even when approached with issues, they were ignored.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

6822 Other Employee Reviews for Bank of America (View Most Recent)

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  1.  

    Overworked and under paid with little to no raises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Specialist II in Fort Worth, TX
    Current Employee - Mortgage Specialist II in Fort Worth, TX

    I have been working at Bank of America full-time (more than 5 years)

    Pros

    If you like to volunteer then they have a great volunteer committee.

    Cons

    Hard to post to new depts., Micro-Mgrs, low raises, My Work jobs only allowed for Bands H3-H6 now.

    Advice to ManagementAdvice

    A huge problem with Bank of America is not paying people the same pay scale as others that do the same job functions. When you hire someone you already know from either within or outside of the company you need to stop giving them a higher pay. Pay needs to be based on your skills, work experience and not who you know. You need to stop always picking the same people to do projects and allow others to shine. Talking down to or treating your team member's like children will not produce the quality work that is needed for this bank. When a new process is rolled out on how to do certain jobs the associates that perform those functions need to have more input on those processes. It seems like things change so much from day to day with Bank of America but no one ever goes to the associates to ask them what they feel like needs to happen to make things easier. The people who work these loans everyday know more about what will work and not work and should be allowed to have some input and not always treated like worker bees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Consistently challenging workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banking Center Manager II in Hazleton, PA
    Former Employee - Banking Center Manager II in Hazleton, PA

    I worked at Bank of America full-time (more than 5 years)

    Pros

    Great benefits, ongoing training and development. Nationally recognized company with opportunities to re-locate. Technology leaders in all aspects of the business, creating a great customer and associate experience.

    Cons

    Constantly shifting priorities, mid-level management do not offer much support, and just execute on upper level management direction. Staffing models are not aligned with Business hours and goals. Poor reputation among local clients due to 'large bank mentality'.

    Approves of CEO
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