There are newer employer reviews for Bank of America

Low Morale

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Unit Manager
Current Employee - Unit Manager

I have been working at Bank of America full-time (more than 5 years)

Pros

Good salary and benefits, nice package for time off and sick leave.
Good monthly incentive plans if you can hit the high goals.

Cons

Call Centers are like a sweat shop. Its all about hitting higher productivity numbers yr over year. Not employee oriented. High number of employees on short term disabilty due to job stress.

Advice to ManagementAdvice

Be more people oriented and not numbers driven. Incent employees to resolve customer questions/problems instead of driving low talk times in the call centers.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. Unit Manager I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Manager I
    Current Employee - Unit Manager I

    I have been working at Bank of America full-time

    Pros

    Excellent opportunity to gain leadership and corporate experience. Benefits are first class, many employee focused programs and benefits to tap into.

    Cons

    Very political and difficult to navigate the good ol boy network at times. Salaries are deplorable for mid level managers and front line associates. This often leads to retention problems with the less capable associates remaining longer and having negative impact on the business. Cross functional departments and systems are often convoluted and leads to service issues for internal and external customers.

    Advice to ManagementAdvice

    More effective execution of the pay-for-performance model. If an associate really wants to increase their salary, they often must leave the company and return a year later demanding a higher salary. While this works in many cases, it creates a negative experience for the both the associate and the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. Good on the outside, Poor in the inside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Singapore (Singapore)
    Former Employee - Associate in Singapore (Singapore)

    I worked at Bank of America full-time (more than 5 years)

    Pros

    Gd brand name after taking over ML

    Cons

    Very political, very poor management for treasury in this region, poor progression

    Advice to ManagementAdvice

    Take time to have 360 feedback from the ground on appraisal and it will be obvious some leaders you've selected, is one of the worst in the industry... only focus on pleasing their direct boss and spends 0 time in managing, training & grooming the staff and of cos they spends 0 time in doing the right things for the organisation

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Bank of America

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