There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

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It's just business

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Mortgage Loan Officer
Former Employee - Mortgage Loan Officer

I worked at Bank of America full-time (More than 5 years)

Recommends
Negative Outlook
Disapproves of CEO
Recommends
Negative Outlook
Disapproves of CEO

Pros

Good company technology to make job easier and more efficient.

Cons

Lack of- employee training, seniority, efficiency, and communication.

Advice to Management

Focus more on associate training and more importantly mid-level manager training to promote career advancement & development at all levels. Upper management to improve its field expertise and take pride in company's 5 core values.

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  1. Low Morale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unit Manager
    Current Employee - Unit Manager

    I have been working at Bank of America full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good salary and benefits, nice package for time off and sick leave. Good monthly incentive plans if you can hit the high goals.

    Cons

    Call Centers are like a sweat shop. Its all about hitting higher productivity numbers yr over year. Not employee oriented. High number of employees on short term disabilty due to job stress.

    Advice to Management

    Be more people oriented and not numbers driven. Incent employees to resolve customer questions/problems instead of driving low talk times in the call centers.


  2. challenging, changing, and satisfying

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Operations Specialist
    Current Employee - Teller Operations Specialist

    I have been working at Bank of America full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    promotes from within, good training, encourages you to get to know the customer,

    Cons

    took away the annual bonus that everyone (including tellers) got, if they made a profit and hit goals.

    Advice to Management

    wish some management would stop being puppets, speak up and ask questions.


There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

See Most Recent

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