There are newer employer reviews for Bank of America

1 person found this helpful  

Great pay and benefits, low stability

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Analyst  in  Charlotte, NC
Current Employee - Analyst in Charlotte, NC

I have been working at Bank of America full-time for more than 3 years

Pros

-Excellent pay
-Reasonable workloads (I don't work more than 45 hours a week, on average ... though this might vary from manager to manager)
-Lots of vacation time
-Lots of holidays

Cons

-Very little stability. It's common for the department to reorganize every 12-18 months. You're likely to have a new manager/team/role soon after you start.
-Low long term stability. Banking - as an industry - is really struggling, and I'm not certain it will improve.
-Low focus on customers. It's not about designing great products and providing best in class service. Most employees just talk about "how can I get this group of people to open more accounts?"

Advice to ManagementAdvice

Stop focusing on how to get people to give us more of their income/assets. Focus on how to help customers solve their own personal financial problems. Design great products that people want to have and provide good service, and they'll be beating down your door. BOA certainly has the resources (financial and human) to make that happen, it's just a matter of changing the mindset from "what value can I take from the customer?" to "what value can I provide to the customer?"

Recommends
Negative Outlook
No opinion of CEO

6591 Other Employee Reviews for Bank of America (View Most Recent)

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  1. 1 person found this helpful  

    Lots of room to move up, great employee benefits, pay isn't quite where it should be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Analyst  in  Plano, TX
    Current Employee - Senior Operations Analyst in Plano, TX

    I have been working at Bank of America full-time for more than 3 years

    Pros

    BAC has great health and dental benefits.
    BAC has an employee assistance program which helps you financially if you need it and qualify.
    BAC has a child care reimbursement program which helps make childcare affordable.

    Cons

    I make a few dollars less an hour than similar positions in other mortgage companies are paid. But if you're someone with kids, it evens out with the childcare reimbursement program.

    Advice to ManagementAdvice

    Please take some time to also listen to front line managers, some managers are extra hard on some of their best employees and don't provide constructive criticism.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    BAC Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Plano, TX
    Current Employee - Project Manager in Plano, TX

    I have been working at Bank of America full-time for more than a year

    Pros

    Ability to work from home.
    Challenging priorities.
    Team orientation.

    Cons

    Rate of change and priorities can be demanding.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Bank of America

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