Bank of America

  www.bankofamerica.com
  www.bankofamerica.com
There are newer employer reviews for Bank of America

1 person found this helpful  

It's great. I've been working there for almost a year and I love my job as a teller!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Teller in Warren, MI
Current Employee - Teller in Warren, MI

I have been working at Bank of America part-time (more than an year)

Pros

I'm young so I can relate to a lot of the customers in many of our products.

Cons

Different client-ell can be hard to keep up with.

Advice to ManagementAdvice

Stop pushing so many sales, and stop raising the bar. I understand the bank wants to succeed but I'm sure without all the pushing and pushing on our customers that can still happen.

Recommends
Positive Outlook
Approves of CEO

7140 Other Employee Reviews for Bank of America (View Most Recent)

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  1. 1 person found this helpful  

    Great pay and benefits, low stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Charlotte, NC
    Current Employee - Analyst in Charlotte, NC

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    -Excellent pay
    -Reasonable workloads (I don't work more than 45 hours a week, on average ... though this might vary from manager to manager)
    -Lots of vacation time
    -Lots of holidays

    Cons

    -Very little stability. It's common for the department to reorganize every 12-18 months. You're likely to have a new manager/team/role soon after you start.
    -Low long term stability. Banking - as an industry - is really struggling, and I'm not certain it will improve.
    -Low focus on customers. It's not about designing great products and providing best in class service. Most employees just talk about "how can I get this group of people to open more accounts?"

    Advice to ManagementAdvice

    Stop focusing on how to get people to give us more of their income/assets. Focus on how to help customers solve their own personal financial problems. Design great products that people want to have and provide good service, and they'll be beating down your door. BOA certainly has the resources (financial and human) to make that happen, it's just a matter of changing the mindset from "what value can I take from the customer?" to "what value can I provide to the customer?"

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Presale Foreclosure Specialist in Getzville, NY
    Current Employee - Presale Foreclosure Specialist in Getzville, NY

    I have been working at Bank of America part-time (more than an year)

    Pros

    Great benefits (even for part time employees)
    Great people
    Good pay
    Good promotion opportunities
    All the managers at my branch are very approachable.

    Cons

    Work is sometimes mundane and tedious but what job isn't at times, and the bank can improve on its training strategies and implementation.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Bank of America

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