Bank of America

  www.bankofamerica.com
  www.bankofamerica.com
There are newer employer reviews for Bank of America

 

Great company to grow and develop a career.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in East Providence, RI
Current Employee - Customer Service Representative in East Providence, RI

I have been working at Bank of America full-time (more than 5 years)

Pros

Large company with many different roles and positions. Well structured. Competitive benefits package. Flexibility for accommodating working parents. Competitive pay.

Cons

At times customer interactions can be over analyzed, forgetting the human element. Cons in an interaction generally outweigh the pros when it it comes to evaluation of associates. This can foster a negative atmosphere. Talent development can fall to the wayside, instead focusing on meeting the metrics.

Advice to ManagementAdvice

Institute an optional in house "university". Grow talent from within, which will inspire loyalty and also serve as a system of merit. Encourage management to put take control of their teams and make the calls that will impact their production. Too much control has been given to quality analyst. The best analyst are our clients.

Recommends
Positive Outlook
Approves of CEO

7159 Other Employee Reviews for Bank of America (View Most Recent)

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  1.  

    I love working For Bank of America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Consultant in Concord, CA
    Current Employee - Technology Consultant in Concord, CA

    I have been working at Bank of America full-time

    Pros

    The people are great, and the Management supports you in getting your job done.
    The corporate environment encourages you to foster reciprocal relationships that benefit both you and others

    Cons

    there's not much that could be improved but; due to the current market conditions, there is some trepidation about job stability

    Advice to ManagementAdvice

    if you could increase job stability this would be the best company in the world to work at.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    really good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America

    Pros

    the atmosphere is good the officer is kind.

    Cons

    a little far away from my location. Still not sure what's job gonna be.

There are newer employer reviews for Bank of America

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