Bank of America

  www.bankofamerica.com
  www.bankofamerica.com
There are newer employer reviews for Bank of America

 

It was a good and challenging experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Post Closer/Mortgage Document Maintenance in Tampa, FL
Former Employee - Post Closer/Mortgage Document Maintenance in Tampa, FL

I worked at Bank of America as a contractor (less than an year)

Pros

That you get alot of on job training

Cons

the assignments always end within 3 months

Advice to ManagementAdvice

Management needs to be more accurate in ther jobs

Recommends
Negative Outlook
No opinion of CEO

6968 Other Employee Reviews for Bank of America (View Most Recent)

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  1.  

    Don't Apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX

    I worked at Bank of America part-time (more than an year)

    Pros

    Pay checks did not bounce.

    Cons

    Pay was below industry average. Most employees were offered part time work so benefits were not provided.

    Advice to ManagementAdvice

    Really need to care about the customers instead of the commissions.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Slow computer systems make it aggravating to work there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Service Specialist II in Marlton, NJ
    Former Employee - Home Service Specialist II in Marlton, NJ

    I worked at Bank of America full-time (less than an year)

    Pros

    Great pay
    Off on all holidays
    Good health benefits

    Cons

    I was told in the interview I would get between 25-35 loans to process. In the end they had me processing 60-70 loans. Some of the loans would be transferred and customers were pissed because of what the previous processor did to their file. There computer system and the way they processed loans was horrible. I spent more time trying to fix a file because of their horrible systems they use versus assisting customers with their files. They make it impossible to close loans. Their rules for expired documentation were what sucked the most. I had to keep bugging customers for documentation that kept expiring, which pissed off EVERY customer. If it wasn't their computer system that caused last minute delays, it was their time period of scheduling a loan closing 5 days out. Their processing time was unrealistic based on their slow computer systems and documentation expiration dates. They expect you to work overtime to make up the difference with their slow computers. Do not expect to take any time off from work. No one covers your work while you are out on vacation or a day off. They assign a backup person to cover your files but the backup person is busy doing their own work to keep up. Things can easily spiral out of control if you miss one day.
    . The pay was nice but the aggravation of working there is not worth it.

    Advice to ManagementAdvice

    Stop being shady.Get a better computer system.
    Make documentation expiration dates longer based on more realistic time to process loans.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Bank of America

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