Pros

The hours are really good if you are at the right banking center. The direct managers I have a really good. Not a bad job for a college student to get into to.

Cons

The negative public view is sometimes hard to deal with. It is like a constant barrage of hatred towards bank of america. Fear of job loss since I am still new to the company and stores that are not performing are shutting down. The training is horrible. They stick you in a room by yourself and give you a computer to stare at. You come out for an hour or two a day for observation and questions. Half the time the questions are hard to remember because it will be about a computer test you took 3 hours prior.

Advice to Senior Management

Be more responsive to employee issues. Stop analyzing every piece of data. If the refferals are low it could be from several factors not just employee lazyness. Pay attention to loss of morale because it is rampant in the company due to problems that have not been solved since the economic crisis began. Run your company smart not with the sales attitude of "more, more, more." You can't take care of the business you have now, but you push to get as much more as possible. If we focus on spending, customer satisfaction, and banking hours that get business the company would be better off. Being open on Saturday sounds like a great idea, but most banking centers are dead. If you closed on Saturdays some of your stores could stay open.