Bank of America – “It's a job”

Pros

large organization = might provide opportunity in normal economic times, allowed autonomy in many situations, pretty standard benefits, lots of various businesses happening all around provide an opportunity to learn.

Cons

Large organization = no one knows who you are or what you do unless you work in a prime city like Charlotte, NY, or Boston. Too much time is spent on anonymous phone meetings. Not really a people company, I felt more like just a number everyday.

Advice to Senior Management

Success won't always be in the numbers or the metrics. It might be good to have some people who know the business help the Six Sigma's figure out what is important to the customers and the employees