There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

See Most Recent

It was a great job and excellent experience with the interaction with customers as well.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Quality Analyst in Plano, TX
Former Employee - Quality Analyst in Plano, TX

I worked at Bank of America full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

Promoted on job performance and the pay is excellent along with great benefits.

Cons

Only sad that I could not continue my employment with BOA but understand the downsizing of the company.

Advice to Management

No advice for management. Just the banking industry is not that stable at this time in the home retention or mortgage departments at this time. That is why I would not recommend to a friend at this time.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Originally began career with MBNA America, which was a great company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Retention Analyst in Hunt Valley, MD
    Former Employee - Senior Customer Retention Analyst in Hunt Valley, MD

    I worked at Bank of America full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Enjoyed the family atmosphere of my co-workers. Incentives were great when we hit our goals.

    Cons

    The customer assistance job is very stressful. Based on the level of delinquency certain goals had to be meet in order to receive an incentive. There is only so many times you call someone that has not paid for more than 5 months.

    Advice to Management

    Many of the managers were fair in most situations except for promotion and offering career opportunities. Most provided extra assistance to their 'favorites" and assissted them in building an advance career within the organization


  2. overall, not so bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Nashville, TN
    Former Employee - Teller in Nashville, TN

    I worked at Bank of America part-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good hours, had part time positions as well as full time for tellers

    Cons

    too much emphasis on cross selling bank products

    Advice to Management

    what happened to good old fashioned good service, without so much selling?


There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

See Most Recent

Work at Bank of America? Share Your Experiences

Bank of America

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.